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Americas Best Value Inn - Florence / Cincinnati – reviews, photos

7810 Commerce Drive, Florence, KY 41042
Hotel amenities
Americas Best Value Inn - Florence / Cincinnati
Americas Best Value Inn - Florence / Cincinnati
Americas Best Value Inn - Florence / Cincinnati
Americas Best Value Inn - Florence / Cincinnati
Americas Best Value Inn - Florence / Cincinnati
Americas Best Value Inn - Florence / Cincinnati
Ranked #19 of 25 hotels in Florence
3.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    4
    1
    3
    0
    4
Date Rating
nashville, TN
1 review
2 helpful votes 2 helpful votes
“HORRIBLE...our worst hotel stay!!!!”
1 of 5 stars Reviewed 20 October 2009
2
people found this review helpful

For starters, the hotel was not that clean, nor nice. The area is great, however there was a cigarette hole in our sheets, mystery stains on the carpet, and the "free internet" is slower than any dial up I've ever had, it takes 5 min to load google. But sadly, that was not the worst part of our stay. The staff here are HORRIBLE. They double charged our account and when I called to get it resolved the lady literally screamed at me, that was her first reaction to scream at a customer. She barely let me finish a statement to explain that hey! obviously you charged us twice, cause look we have a bank statement.
She wouldn't even look at the credit card charges. I called their corporate office, who is supposed to be dealing with the owner and theoretically refunding us. But, if you'd like to stay in a dirty room, pay double, and get screamed at, then this is the hotel for you.

  • Stayed October 2009, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask triptriptrip92 about Americas Best Value Inn - Florence / Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestvalueinnflorence, Webmaster at Americas Best Value Inn - Florence / Cincinnati, responded to this review
5 April 2011
Dear Guest,

Thank you for choosing Best Value Inn-Florence/Cincinnati for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review the following actions were taken:

1) The matter of your being double charged is being looked into.

2) Housekeeping staff received additional training regarding the level of cleanliness required of them as our employees.

3) Management and registration staff received additional training regarding the courteous manner in which they are to treat our valued guests.

I hope that the next time you visit our area, you will once again choose to stay at Best Value Inn-Florence/Cincinnati. I think you will be greatly pleased.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dallas
1 review
1 helpful vote 1 helpful vote
“Nice , Clean, Safe, and Afordable”
5 of 5 stars Reviewed 3 January 2009
1
person found this review helpful

Whenever I go to this hotel the people are friendly.
The rooms are clean and cozy.
They have wireless internet access.
The rooms are cheap and affordable. When I get a room there the cost is always under $50.
They have recently remodeled this hotel.
It's safe and they let you park your car right in front of your room.
One thing I really like about this hotel is that you can check-in and check-out by a drive-thru window.
I would recommend this hotel to anyone who needs a room in the florence area thats near an exit.

  • Liked — its the best hotel in the area. Cheap, safe, affordable
  • Disliked — Nothing bad about this hotel
Stayed December 2008
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Ask abcdefg73 about Americas Best Value Inn - Florence / Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, TN
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Cheap, clean place to sleep”
3 of 5 stars Reviewed 6 December 2008
1
person found this review helpful

If you are just looking for a cheap, clean place to crash, this is the place for you. There was no iron in the room, but the wireless internet works. There are a few places to eat across the street and a mall nearby. If you go to the hotel website, you can become a Value Club member for free and print out a card they e-mail to you so you can save 15% on your stay. We only paid $41/night to stay here! It is conveniently located right off the interstate, but you cannot hear the interstate traffic, so that's nice. I would probably choose a little bit nicer hotel next time, but this place really wasn't bad.

  • Liked — Cheap and clean
  • Disliked — Check-in was a hassle
  • Stayed December 2008, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask ellasdaddy about Americas Best Value Inn - Florence / Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton/Beavercreek, OH
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“basic, clean, and honest”
4 of 5 stars Reviewed 21 September 2008
1
person found this review helpful

We basically just needed a place to crash for a few hours after Cruefest, and decided at the last minute to book the room online to make sure we had somewhere to go. We chose this property because of prior good service with the chain and it was super cheap, less than forty bucks for the night. They have a value club that will take 15% off your stay right off the bat, you can even print a temporary card when you book your stay online.

This place was fairly easy to find, right off of 75. It was a bit tricky turning left onto the road that the hotel is on due to the backup of traffic going onto the highway but that was the worst part of the stay.

The check-in went smoothly, the room was clean, but small with the king bed taking up most of the space. Just fine for our purposes. They have a pool, it looked small but we didn't use it because it was closed while we were there. No big deal, we didn't plan on using it anyway. I had trouble keeping water in the bathtub, finally gave up and took a shower instead. It looked like they were trying to fix the place up, though, so I wasn't too concerned. I'm not a really fussy person, and a lot of things won't bother me, but I won't sugarcoat anything that I think someone else would want to know. I'd stay here again, it's quiet and comfortable. There's a Speedway across the street and a few fast food type places across the other street, near the truck stop-looking place. I don't remember them all but I think there was a sub place, and maybe something similar to a waffle house. We didn't eat while we were there, now that I think about it.

This is what really stood out though... I left my cell phone there accidentally and they contacted us and let us know where it was. I had to show my ID to prove who I was so I could pick up the phone, that was very cool. I'd really recommend this place to anyone who needs something basic, inexpensive, and clean.

  • Liked — cheap, quiet, convenient
  • Disliked — that traffic going to 75 blocked the road to the hotel going both in and out during rush hour
  • Stayed August 2008, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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Ask Laborcat about Americas Best Value Inn - Florence / Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisville, Ky
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Great value, great rooms”
5 of 5 stars Reviewed 13 November 2007
1
person found this review helpful

Actually was merely looking for a cheap place to stay and saw them advertised in the booklet you get at rest areas. Thought it would be bearable at best--was I suprised! Rooms were clean, spacious, and filled with real wood furniture. They had Wifi, though i had trouble accessing it, and a small cozy pool with liberal hours (no lifeguard). Free coffee and doghnuts. There was a laundry a few blocks away and a mall. I ended up staying for 2 nites!

  • Liked — The room was like being home
  • Disliked — the trouble with WiFi access
  • Stayed June 2007
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask indianaprincess about Americas Best Value Inn - Florence / Cincinnati
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Additional Information about Americas Best Value Inn - Florence / Cincinnati

7810 Commerce Drive, Florence, KY 41042
Price range (per night):* INR2,446 - 4,280

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