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Americas Best Value Inn - Florence / Cincinnati – reviews, photos

7810 Commerce Drive, Florence, KY 41042
Hotel amenities
Americas Best Value Inn - Florence / Cincinnati
Americas Best Value Inn - Florence / Cincinnati
Americas Best Value Inn - Florence / Cincinnati
Americas Best Value Inn - Florence / Cincinnati
Americas Best Value Inn - Florence / Cincinnati
Americas Best Value Inn - Florence / Cincinnati
Ranked #19 of 25 hotels in Florence
3.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    4
    1
    3
    0
    4
Date Rating
Murray, Kentucky
1 review
1 helpful vote 1 helpful vote
“Not recommended”
1 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

The outside building needed painting, saw some broken windows, and the grounds were littered, especially by the outside passage to the office where the ice machine and vending were. We asked for a non-smoking room and were given room 126. As we were getting out of our vehicle, a man in the next room started waving to us through their window. It was creepy. Anyway, people had smoked in the room we were given - there were burn marks on the sink cabinet and bedspread. The whole room stunk. The mgr told me it was a non-smoking room, but it was not. All our clothes and interior of our suitcases smelled of cigarettes. We brought our own pillows and had to wash them when we got home because of the smell. I woke up in the morning not being able to breathe and had a sore throat from the smoke smell - I am highly allergic to cigarette smell. The furniture was old and the bathroom was dirty and needed painting and some re-calking. The tub/shower faucet would not turn on so I had to wash my hair in the sink. The sink drain was slow and I had to rinse my hair using one of the plastic drinking cups. I had to stop rinsing my hair and let the water in the sink drain down and then continue to finish rinsing my hair. If I had not stopped, the sink would have over flown. We were not given any wash cloths, just 2 hand towels and 2 bath towels. Only thing good I could say was that the bed was comfortable and there were no bedbugs. The breakfast was adequate, but there was no decaf coffee. I can not drink regular coffee. I paid $51.10 with tax for this room and even though it was economical, I would never stay here again.

  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Ask findaroom about Americas Best Value Inn - Florence / Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Clean,Freindly,Quiet”
5 of 5 stars Reviewed 10 July 2011

The hotel was really nice and had a lot of great facilities for a relatively low price. We got a big King bed room with everything in a standard hotel room and even a nice sofa it was very spacious and felt like a suite. We also were able to connect to the free wifi Internet they had and enjoyed their swimming pool after we came back from a long day of shopping at the mall which was like 2 minutes away, and the hotel was also located right in the middle of the city and I the interstate and it was still quiet throughout the night. They also had hot waffles in their free breakfast in the mornings which I loved, while my kids loved the blubberry muffins and cereal. Overall I would give this place a 9/10 for the price which was around 50 bucks.

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Chris1812 about Americas Best Value Inn - Florence / Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flint, Michigan
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Cheap place to stay”
3 of 5 stars Reviewed 14 June 2011
2
people found this review helpful

It was almost 1am and we needed a place to stay. Not wanting to pay much we chose this hotel. It was very convenient that it has a drive-thru registration. As we were just passing thru and not spending much time in the room, all I wanted was a clean and safe place to stay. The hotel is obviously older but the room was clean with 2 beds and desk and chair. The kids were happy they had Nick to watch in the morning. The free breakfast included make your own waffles and the staff kept it stocked. Staff was friendly. Not the prettiest place to stay but good for a night or two if you're on a budget - I believe we paid $45 on a Fri night.

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MiMomOf2 about Americas Best Value Inn - Florence / Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nashville, TN
1 review
2 helpful votes 2 helpful votes
“HORRIBLE...our worst hotel stay!!!!”
1 of 5 stars Reviewed 20 October 2009
2
people found this review helpful

For starters, the hotel was not that clean, nor nice. The area is great, however there was a cigarette hole in our sheets, mystery stains on the carpet, and the "free internet" is slower than any dial up I've ever had, it takes 5 min to load google. But sadly, that was not the worst part of our stay. The staff here are HORRIBLE. They double charged our account and when I called to get it resolved the lady literally screamed at me, that was her first reaction to scream at a customer. She barely let me finish a statement to explain that hey! obviously you charged us twice, cause look we have a bank statement.
She wouldn't even look at the credit card charges. I called their corporate office, who is supposed to be dealing with the owner and theoretically refunding us. But, if you'd like to stay in a dirty room, pay double, and get screamed at, then this is the hotel for you.

  • Stayed October 2009, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask triptriptrip92 about Americas Best Value Inn - Florence / Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestvalueinnflorence, Webmaster at Americas Best Value Inn - Florence / Cincinnati, responded to this review
5 April 2011
Dear Guest,

Thank you for choosing Best Value Inn-Florence/Cincinnati for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review the following actions were taken:

1) The matter of your being double charged is being looked into.

2) Housekeeping staff received additional training regarding the level of cleanliness required of them as our employees.

3) Management and registration staff received additional training regarding the courteous manner in which they are to treat our valued guests.

I hope that the next time you visit our area, you will once again choose to stay at Best Value Inn-Florence/Cincinnati. I think you will be greatly pleased.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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1 helpful vote 1 helpful vote
“Nice , Clean, Safe, and Afordable”
5 of 5 stars Reviewed 3 January 2009
1
person found this review helpful

Whenever I go to this hotel the people are friendly.
The rooms are clean and cozy.
They have wireless internet access.
The rooms are cheap and affordable. When I get a room there the cost is always under $50.
They have recently remodeled this hotel.
It's safe and they let you park your car right in front of your room.
One thing I really like about this hotel is that you can check-in and check-out by a drive-thru window.
I would recommend this hotel to anyone who needs a room in the florence area thats near an exit.

  • Liked — its the best hotel in the area. Cheap, safe, affordable
  • Disliked — Nothing bad about this hotel
Stayed December 2008
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Ask abcdefg73 about Americas Best Value Inn - Florence / Cincinnati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Americas Best Value Inn - Florence / Cincinnati

7810 Commerce Drive, Florence, KY 41042
Price range (per night):* INR2,446 - 4,280

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