We were traveling along I-75 headed south and had planned to spend a night somewhere near the Cincinnati area our first night on the road. We were traveling with our two dogs and know we can depend on a budget chain such as Motel 6 to deliver a clean, affordable room with a convenient location next to the Interstate. We booked online on Motel6.com and chose this property because it was listed as "new" which we knew didn't mean "brand new" but at least "new" to the chain and therefore likely inspected recently to be approved as an addition to the company's portfolio.

WOW. What a disaster! First, we pulled up the reception and parked right out in front was a broken down car mounted on milk crates and lumber. We were checked into our room quickly however without any indication of where our room was located in relation to the reception.
We specified non-smoking but opened the room's door and were immediately confronted with a wall of stale cigarette smoke. The room stank. The walls were a stained yellowish color (probably from the years of cigarettes) and the wallpaper had holes in places and was falling off in others. While offloading our bags into the room, a man put his cigarette outside our door on the a/c unit and just walked straight into the room. My husband confonted him at which point the man said he was the maintenance guy and had come to make sure our a/c was working... it was, but nothing else did.
The tap on the sink turned either direction but only found luke-warm water. No cold or hot available. Luckily, the shower worked better but we were only provided with one towel for a King size bedroom (there were however two cups and two hand towels). There was a brand new looking mini coffee maker, which would have been great except there was NO COFFEE to go with it. No wonder if was so clean, it's never been used.
The bed sheet had a HUGE cigarette burn hole which they had attempted to conceal by tucking the sheet in at the foot of the bed. The floors were dirty and had clearly not been vacuumed since the previous person's departure. The only reason we didn't refuse the room was because it was the only non-smoking room on the first level that had a parking spot right outside the door. With all our stuff and our dogs, we wanted that convenience- even at the expense of our noses.

The *ONE* nice thing about this room was the mini bar fridge, which we used to keep our water bottles cold for our departure the next morning.

I have traveled all across America on roadtrips my whole life. I don't stay at fancy hotels when I'm on the road and stick to Motel 6, Super 8 and Days Inn. I know what I expect for a budget price and don't get my nose out of joint if there aren't fancy soaps and turn down service. However, I DO expect a clean room, ammenities that are promised to work, and I certainly expect that my non-smoking room isn't going to smell like stale cigarettes masked with febreeze.

Motel 6 should be ashamed of this hotel even being part of its chain of establishments.

Yes, the staff is very friendly and very nice. BUT, the physical plant is a dump. It's old, overused and not fixed up. Our first room of a 2 night stay had a leaking toilet that wetted the carpet. We got another room, and in that one the sink was stained in several places and large chips were missing out of the porcelain of the tub. This place is just "tired." It needs either a massive overhaul or a teardown. The franchise owner is simply milking it for a cash cow. Guess he figures, being near the airport, that he can survive on people who just stay once.... doesn't need repeats.

Managent and staff was very kind. We feel that we got our moneys worth. There was nothing wrong with the room we stayed in. Also fair room rates. Comparing to the other hotels that ive stayed in. I will be sure to come back!

We arrived to our first room of the night only to find the sink didn't work, the door wouldn't lock, and the chair , sink, and bath tub was stained and dirty looking. Our second room was a little better, the noise was awful, and even after a shower the next morning we still felt dirty ! I'll never stay there agian !