A ice and snow storm in the mid-west and this hotel personel was wonderfull. After a four hour stay on the interstate 275 west of Cincinati Ohio, went to this hotel and to stop and unwind for a while. The nice lady in the restaurant was kind and caring, provide me with a hot cup of coffee. Then she got me a pot of coffee. The front desk person was also kind and very caring and provided me with a couple of personal items to assist me while traveling from Chicago to Charlotte NC.Roads were snowy and icy. Car accidents along the way with serveral spots of icey patches on the road was terrible, but the employees at this location made my time off the dangerous roads to be a pleasant one. It is hard to put into works how warm the ladies made me feel about being a platium member for 18 years and just stopping in to avoid the dangerous roads. Words can not express the warmth that I got from the "SUPER-STAR PROFESSIONALS AT THIS PROPERTY" The wonderfull employees were Andrea at the front desk and Christina in the restaurant. I will be send a letter to IHG Headquater to comend the wonderfull employees at this hotel.
- Holiday Inn Cincinnati Airport
- Holiday Inn Erlanger
- Erlanger Holiday Inn
