While traveling from Nashville, Tn to our home in Indiana, we stopped at this hotel. Since the Hampton Inn is one of our favorite hotels, we were looking for one. This one is exceptional! The staff is fabulous, friendly, always helping with a genuine smile. They were cooking hamburgers and hot dogs served with chips, etc, as we were checking in. Although we did not eat there (we had been traveling for two days and were ready for a nice sit down meal.) but this was a nice idea. When we returned from our dinner out, we had hot cider to drink, great on a cool evening. The rooms were spotless and confortable. After a good nights sleep, our breakfast was a wide varaity of good food, again with friendly and helpful staff.
I would reccommend this hotel for anyone.

This property is well kept, clean, rooms are large, beds are comfortable. Breakfast is your standard Hampton Inn but staff is attentive and everything is very clean. They take great care of customers and building. Plenty of food and services in the local area.

First off let me state that my family and I travel a good bit and almost always stay at a Hampton due to usually good service and cleanliness . Therefore I found and booked this hotel expecting the same. Boy was I wrong.

When we first arrived and entered the hotel the stench of clorine overwhelmed us. Not that big of a problem as our room was at the end of the hallway far from the pool. After we received our key cards we loaded up our luggage and made our way to the room. On the way to it, I pointed out the large amount of stains and garbage on the floor.

Upon entering our room we unfortunately were greeted by more of the same. Tons of stains on the carpet and garbage from the previous guests laying next to the bed. Worse yet was the fact that there were several dead bugs on the floor. I then checked the restroom to find even more mystery stains both on the floor as well as in the tub.

We decided to just deal with it as the hotel and others around seemed pretty packed. So I took a shower and found that the water pressure was terrible. The rag was also very rough and crunchy. Once I got out of the shower I saw there was water on the floor so o cleaned it up. However I woke up the next morning to find the tub was leaking.

That next day I left to do some shopping and was gone until the afternoon. I left my drink and some money and receipts on the endtable that I had in my wallet. When I returned after shopping everything was gone including my money and drink.

So I proceded to call the front desk and find out why the housekeeper helped themselves to my stuff. They had no answers for me and said they would speak to a manager and get back with me which never happened.

The following day I slept in a little bit and so hung the do not disturb sign up. I left around eleven to take care of some things and did not return until the evening to find the housekeeper had not cleaned my room. The dirty towels and rags from my shower were still on the floor which meant nothing for me to shower with.

Therefore I went to the front desk to ask why and get some towels and rags. The man at the front desk had an attitude and said it was my fault my room was not cleaned because I slept in. This had never been a problem at any other hamptons as the housekeeper always came back later.

Fed up by this point I asked for some rags and towels which he acted perturbed about and took awhile to find some clean ones for me. He didn't apologize and I went on my way disgusted by the poor customer service.

I checked out early the next morning thankfully and won't be back for any reason. I would actually give this hotel negative stars if possible but its not an option.

The front desk people (both men) were terrific both when we checked in and checked out. The breakfast attendant was so friendly and went out of her way to be helpful. Our room was a pretty cool when we checked in and we had to turn on the heat to warm it up a bit. It was difficult to find a happy medium between too cold and too warm. That was our only complaint - not a biggie in our book. This hotel is close to the interstate but there was no highway noise, which was a nice surprise. Close to a good variety of restaurants too. We will definitely stay here again.