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The InnPlace Hotel Carrollton – reviews, photos

2.0 of 5
141 Inn Road, Off I-71, Carrollton, KY 41008
Hotel amenities
The InnPlace Hotel Carrollton
Ranked #7 of 7 hotels in Carrollton
2.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    2
    1
    1
    3
    5
Date Rating
Winter Haven, Florida
1 review
“Nice Hotel”
4 of 5 stars Reviewed 4 October 2011

I was in the area for the races on October 2-2011. When I first arrived, the night auditor kindly had to explain that because of new ownership they were no longer to able to honor our rate that had been quoted to us online. I understand that things like this happen and this girl was very apologetic and even called her manager to see what could be done. She also went on to explain that they had asked our online reservation company call us to explain the rate difference but no one ever contacted us. She also explained that as the internet reservations came across to their system, they did not have the contact information to contact us themselves or they would have done so. Obviously we were not the first guest that had be upset about the rate changes. She told us that we would have to call the internet reservation company to get our money back from them but they could put us in a room for the new rate, which we gladly took.

As you walked in they had fresh cookies and milk in the breakfast bar area that you could see as you walked in the door. The next morning the breakfast consisted of fresh coffee, fresh donuts, fresh fruit, yogurt, juice and milk. The night clerk was very pleasant and very accomodating to our needs and answered any questions we had.

The rooms were very well cleaned and quiet. We will definately stay in this hotel again when we come back for the races next year.

Room Tip: Contact the hotel for booking instead of using internet companies...sounds like they were having sev...
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  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsfield
1 review
“Agree with Bait and Switch”
1 of 5 stars Reviewed 4 October 2011

We had the exact same problem and Bait and Switch. We were there after the Nascar Truck Race and was late checking in. There was a long line and the poor young lady behind the desk should have called the owner and let him take all the heat....She could only do what she was told and she was told that if you allow and Priceline rates you are fired. What a deal.The owner needs to be turned over to the better business bureau. The walls in the hotel are very thin and don't get a bottom floor room unless knowone is on the second floor because you hear every step......Run from this hotel and any other hotel this owner has.

Room Tip: Go to a different HOTEL!!!!!!!!!
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Stayed October 2011, travelled with family
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Travellers are raving about these Carrollton hotels

Hampton Inn Carrollton
4 of 5 stars
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Orient, Ohio
1 review
“BAIT AND SWITCH”
1 of 5 stars Reviewed 3 October 2011

BEWARE OF BAIT AND SWITCH FOR ROOM RATES. In August, 2011, I booked two rooms through Priceline.com at a rate of $49.99 + tax per room for October 1, 2011. The Wednesday before our arrival I checked with the "hotel" (just a plain motel) to verify our rooms for a late arrival and the room rate and was assured this information by the clerk. When we arrived we were told they no longer honored Priceline's rate and the rates were $99.00 + tax ($109.15). I just checked (10/3/11) the room rates on Booking.com and the rate is $49.99 + tax. I notified Priceline of this problem and they have been removed from the Priceline website. BEWARE OF A BAIT AND SWITCH FOR ROOM RATES. Besides, it wasn't worth $99.00.

Room Tip: Stick with AAA approved lodging.
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  • Stayed October 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask NASCARFAN353 about The InnPlace Hotel Carrollton
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Indianapolis, Indiana
1 review
“STAY AWAY from these rip off artists!”
1 of 5 stars Reviewed 1 October 2011

I booked online in July 2011 for the beginning of Oct for a $50/ per night rate. Called two days prior to confirm. When I arrived after a 3 hour drive they wanted to TRIPLE the price on me stating they do not use the online booking company no longer and would not honor the reservation at the original rate.

Stayed October 2011, travelled with family
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Ask Irritated T about The InnPlace Hotel Carrollton
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Carrollton, Kentucky
1 review
1 helpful vote 1 helpful vote
“WARNING staying here Will be hazardous to your health !”
1 of 5 stars Reviewed 25 September 2011
1
person found this review helpful

Not to mention your emotional well being.As if the food poisoning i got from the expired yogurt on the so called continental breakfast wasnt enough. The unsavory characters running the show looked like something from deliverance.It ran the gamut from poor personal hygiene to downright incompetence including the manager who was the lethal combination of rude and stupid and made no attempt to address my concerns. Even more appalling was the treatment of the staff that is when the front desk clerk that checked me in in the morning wasnt partying in an adjacent room with some equally questionable guests . This just creates an uncomfortable environment for everyone. And is NOT the best for guest relations.However the most memorable thing about this establishment was the infestation of bedbugs. I could go on but I dont think it necessary to waste anymore time on this place and a word to the wise that whoever may be considering a stay here DONT There are quite a few hotels to choose from in this area so please do consider

  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about The InnPlace Hotel Carrollton

141 Inn Road, Off I-71, Carrollton, KY 41008
Price range (per night):* INR4,224 - 9,226

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