At once time, Fairfield Inn was the premier place to stay in Berea. Sadly it has fallen behind in customer service, room quality, and breakfast variety. It's time to update the beds! The last time I stayed there, the bed was nothing more than a dense foam type mattress on a bedspring. It had been slept in many times, and you would eventually roll into the creases of the previous clients. The furnishings need to be updated - it's time for HD widescreen in the rooms, for example. Also, during my last stay, the kitchen ran out of food for breakfast on a Sunday morning one hour before closing.....the response "they just didn't order any". I don't know whether Marriott is not paying as much quality control to the Fairfield brand, or whether this particular property is just ignoring comfort. I highly recommend the hotel next door, Comfort Inn and Suites...they are the real deal. I hope that Fairfield gets their act together, or perhaps, it's time for Marriott to review whether they are capable of keeping the entire brand afloat. Sad to see such an elegant place to stay continually slide into oblivion.
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