My husband and I came back to stay at Rosemark after getting married there the previous year. It was like coming home! The staff were excited to have us back and treated us like family. We stayed in the same room as last year- the Rose Room with the big jetted tub. It was beautiful and peaceful just as we had experienced before. We love RoseMark and of course have a lot of wonderful memories there. We look forward to going back many more times!

After researching the most suitable and closest accommodations for the World Equestrian Games in Lexington, I booked The Federal House at the Rosemark Haven in Bardstown for my friends from England, my niece and myself. Judging by the website, it appeared to be a delightful and comfortable place even though it was going to be long drive to and from the games. I have never felt more unwelcome at an inn or B&B ever. It seemed from the start that we were a bother and an inconvenience. (Not to mention that they increased the room rates because of the event which was an hour away). We did arrive later than expected from St. Louis because of unforeseen circumstances and then had difficulty finding the location because of road work. We were surprised at the lack of hospitality and felt like children being told all the rules and regulations. It was more about what we could and could not do than extending hospitality. While we had privacy in the detached Federal House, the furnishing were sparse, it was full of cobwebs, smelled of natural gas, was lacking in the basic necessities (such as adequate toilet paper for 5 people) and, bedding provided for the fifth person (it claims to sleep five), was a roll-away bed. Breakfast was interesting: it was not terrible but not the most palatable morning meal. There was no "choice" whatsoever (even if there was diet or allergy constrictions) and, for example, if you wanted hot tea, you had to serve yourself from the water tank in the entry of the main house. In the dining room, the carafes were not even marked for the coffee - reg. and decaff.. Breakfast was lacking the basic general offerings of juices, fruit, yogurt and cereal. We were not allowed to bring in our own alcoholic beverages for our own private quarters, but we could purchase wine and beer from the establishment but only during their restricted hours. Fines were in place if you disobeyed the rules. Judging by the framed and dated magazine and newspaper articles hung in the main house, I would say that the current owners and managers are resting on the laurels of the previous owners and continuing to sell the establishment as what it was in the past. It seems, too, that if my general research is correct, Rosemark Haven is on the market to sell. Perhaps this explains the lack of general care and hospitality. In the three nights and three days that we were there, we never felt that we were welcome guests or that they were willing to or wanted to meet any of our needs. Very disappointing as an American host to foreign visitors.

The bed and breakfast was very well maintained and the staff was very helpful, courteous and friendly. The service exceeded our expectations and our favorite part was the excellent evening meal and wine bar. The atmosphere was very relaxing and the staff provided excellent service. I would definitely recommend this bed and breakfast and hope to have the opportunity to return.

Attempted on two different occasions to see the rooms and cottages, we were greeted by the same woman both times. She barely let us get out of our car and asked why we were there. On both occasions we told her we were getting married in bardstown and looking for somewhere to stay. Our first attempt she told us it was dinner time and she couldn't show us around or give us any information. We thought maybe this was a fluke and tried again during the week around 3pm, we were told we were there during check in and she couldn't show us any rooms because they were all occupied, even though check in is listed as 4pm. Both times she was very rude and acted like we were an inconvenience for her. If she's this rude when you're trying to book multiple rooms there I can't imagine having to deal with her while staying there, especially before and after my wedding. My parents had stayed here during the previous ownership and told us how great it was then. We will not be staying there and I will tell my guests for the wedding not to stay there either.