We were less than a minute from this hotel whe we called. The front desk clerk assured us that there are several available rooms so we should come in. We were 2 mins from the hotel. We got to the hotel, the woman completely ignored me, then grudingly asked "do you have a reservation." When I said no, without looking in the system, she said she was fully booked.
Suffice it to say I told her that that could not be the case because less than two minutes ago I called and she said to come in. After asking for the manager, the clerk said she might "need to look a little closer" and miraculously came up with a room. I got a room (which took forever), checked in, checked on-line tand fount out that the hotel had over 7 non-smoking and more than ten smoking rooms available. These rooms were still available when we checked out the next morning.
MINORITIES AVOID THIS HOTEL!! I complained to the franchisor and received a letter that each property was independently owned and operated.
- Comfort Inn Wichita
- Wichita Comfort Inn
