Since I had stayed here in 2006 and was allowed to check in early, I did it again in 2007. TWO desk people agreed that I would check in early and be charged for only one day/night. This location is not very convenient for me to visit the other places I had to go, but I stayed here ONLY because of this agreement.
When I checked out (before the official checkout time), I was charged DOUBLE the agreed-upon rate. After taking another hour for discussion with a desk clerk and assistant manager, the assistant manager refused to change it (she is the wife of the manager). I could see errors and deliberate changes on the original bill and other documents regarding dates, times, and agreed-upon rates, and saw her make changes even while I was watching.
I reported all this to corporate headquarters, and even though they investigated, they had to go by what the manager told and sent them.
I will stay at other Days Inns in the future, but NEVER at this one again. I will recommend that anyone who stays here should get ALL rates, dates, times, etc., in writing before staying, otherwise be prepared for this same kind of problem with being overcharged.
One evening and one night desk clerks were polite, considerate, and tried to be helpful. The others (days) were not.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC