Arrived to the hotel @2:40(check in is @2:00). People working at front desk not very friendly. As we are walking to our room there is a basket in hallway where water is dripping from ceiling, the hallway smells like you would not believe, there are several rooms that have the door knobs torn off and big holes in the door where you could stick your hand right in. When we get to our room the door is already open and the room is dirty with the trash overflowing, hair everywhere, beer packaging on the floor, and a nasty smell.(who in their right mind would give someone a room in that condition). After telling them that we would not accept that room they gave us another room down a different hallway with the same aweful smell and the wrong keys to get in. The ceiling in the bathroom is molded and looked like it had been leaking in the past and might cave in at any time, the coffee pot was missing, half of the outlets did not work, and as we walked around the place there was a door that lead to the pool that had a note on it to keep closed which could not even stay closed and a big frog jumping around. They were just filling the pool up with water and some man was cleaning it at the same time. The next morning there was two ducks and a frog in the pool.(who wants to swim with ducks & a frog in the pool).Had to ask the front desk for more towels and he just bought us one big towel for three people and act like he was upset about that. There was roaches in several different areas of the hotel, the wi-fi did not work, the front desk tried to say that check in time was at 3:00pm instead of 2:00pm and the maids did not clean the rooms the next day after we were gone from 7:40 am to 10:00pm attending the state track meet all day. The beds were not made, no clean towels, the dirty towels used the night before still on floor and the front desk said we had to wait until they got some towels out of the dryer and they just bring one towel again.This place really needs to be shut down, this was the most uncomfortable, disgusting, and miserable experience I have ever had at a hotel. After checking out I requested a discount for the bad services I received, and the front desk would not do that after 2 days of misery I experienced staying at this unsafe,smelly,frog infested, moldy place with cock roaches, and two days of no sleep because of the conditions. I could write a book on this hotel, that is how much is really wrong with this hotel. This was during the state track meet and all the other hotels were full so we were stuck at this place that needs to be closed. Everything you hear about this hotel is true, DO NOT STAY HERE,YOU WILL BE SORRY!!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC