My sister and I visited family in Wichita the first weekend of February. We didn't arrive until very late. But the front desk girl Susie was friendly and welcoming and you don't normally find that in people who work nights at hotels.

We had trouble with the air conditioning in our first room and there wasn't any maintenance man, but Susie came up and helped move our bags to a new room close by. After we were all settled in the new room, I found the remote control to the television needed replaced. I called Susie and she came right up with new batteries for the remote.

About ten minutes later, I realized we had left our bottled waters at the desk, so I called to ask if they were still there, and not only did Susie bring the waters up, but she also brought a carton of milk for my three year old. We felt horrible making her run back and forth, but she did it all with a smile!

The room was nice, the breakfast was plenty and had hot fresh pancakes my daughter loved! But the real treat was knowing that if we had any problems, Susie and the rest of the staff were happy to help, and that makes all the difference. We have stayed here before, and we will stay here again when we come to Wichita.

I stayed for three nights on a business trip and failed to reserve my room in advanced. They had no vacancies for two of the three nights. Alma assured me that she would work diligently to accommodate my stay for my last two nights. She kept me informed the entire time and alerted me as soon as a room came available. This was extremely important because the other three individuals traveling with me were residing at this hotel and we were carpooling. In addition, Alma corrected the areas on my Priority Club account, while being friendly and helpful in every way possible. Alma did an outstanding job providing outstanding customer service for my entire party.

Captain Powers

Clean, Modern, and up to date. Front desk Customer service was excellent. Especially the help from Alma. Loved her sense of humor. Stayed for 5 nights, and enjoyed them all. The breakfast was good, and rotates between bacon and sausage daily. The pool was nice and warm water. I will stay here again.

Stayed for five nights for a business trip and I was very impressed with the condition of the hotel and the professional customer service. From the moment I entered the hotel, the front desk representative , Alma, made me feel welcome and she was a wealth of knowledge and information during the stay. Was nice to see her smiling face every morning. Thanks Alma.