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Holiday Inn Wichita Downtown – reviews, photos

3.0 of 5
221 East Kellogg, Wichita, KS 67202
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Holiday Inn  Wichita Downtown
Ranked #49 of 79 hotels in Wichita
3.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    13
    13
    10
    5
    7
Date Rating
Leavenworth, KS
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“If i really had to .but not if i have a choice”
3 of 5 stars Reviewed 4 December 2011 via mobile

Very nice desk staff but tiny rooms. Clean but with myself and two teenagers it was very cramped, especially the bathroom.! Plenty of hot water. Slow draining shower/tub..had to flush twice. Said they had a breakfast for our groupp..dry donuts, milk and juice. Thhen overcharged my credit card for 'incidentals' that didnt occur cause its their policy. Say its going to be refunded but its a weekend so it wwont rerurn till monday. Uggh

  • Stayed December 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask joyceinks about Holiday Inn Wichita Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm473, General Manager at Holiday Inn Wichita Downtown, responded to this review
20 January 2012
Thank you for taking the time to let us know how your recent stay was. We appreciate everyone's comments as it helps better us for you the guests. I am glad you enjoyed our staff at the desk and hopefully the next time you are in Wichita you will consider us and try one of our suites. Again, thank you for letting us know how we are doing.

Sincerely,
Amanda Bryant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
37 reviews 37 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Okay hotel”
3 of 5 stars Reviewed 14 November 2011 via mobile

Average hotel, nothing special. Room (I got the 1 king bed with desk/couch) was on the smaller size but not too tiny. First room I got had mold on bathroom ceiling but they moved me to another room that was ok, though there was still a faint stale smell.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 3 more reviews by April4414 for Wichita
Ask April4414 about Holiday Inn Wichita Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm473, General Manager at Holiday Inn Wichita Downtown, responded to this review
20 January 2012
We appreciate the time you took to let us know how your stay was with us. As we strive to make each stay memorable I am disappointed that what you received was not that. We are doing updates in the hotel to prevent any issues that of course could lead to an inconvenience such as having to change rooms. I do know that we offer better than that and sure hope that you would give us another chance if you have any future trips to Wichita.

Sincerely,
Amanda Bryant
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Lawrence, Kansas
2 reviews
“Becky and Todd were fantastic!”
5 of 5 stars Reviewed 11 November 2011

We had a very clean room-bed was very comfortable and also most importantly great staff throughout the hotel. We were going to a concert and was shuttled to the event. That was such a wonderful and unexpected benefit of our stay. The next morning we went to breakfast in the hotel. It was the best breakfast I have had in quite a while. The cook was named Todd- I found out because I wanted to give my compliments to the chef. Everything was perfectly cooked! Our waitress was there by herself and she did a fantastic job keeping up with everything. She was very friendly and obviously a VERY hard worker! I would ask for Becky again upon my return. Thanks for making our weekend getaway so wonderful!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask savadox about Holiday Inn Wichita Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm473, General Manager at Holiday Inn Wichita Downtown, responded to this review
20 January 2012
Thank you for taking time to let us know how your stay was at our facility. We work very hard to make sure that every guest enjoys our facitliy. I am glad you had an opportunity to have breakfast after your concert with Becky and Todd. I do hope that you will stay with us again the next time you are in Wichita.

Thank you,
Amanda Bryant
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Taylors Falls, Minnesota
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Better than Comments”
5 of 5 stars Reviewed 27 October 2011

I was a little iffy after reading a few of the reviews but I don't know if those folks had a bad day or what. The room I was in, a king, was just fine. it even had a couch that I didn't ask for. The lobby and lounge were very inviting. Marsha at the bar was great.

My room was clean, the hotel had a fitness room that looked large, didn't use it, a pool and hot tub outside, didn't use it, but it looked ok. Flat panel TV, Fridge and Micro.

The vanity was outside the bath and that's somehting that I like as I can brush by teeth without looking at the toilet. My wife can be in the shower and I can shave at the same time so I liked it. When in the bath it does seem a little small but that's because the vanity is outside.

Very clean, very nice. I'll stay there again.

Room Tip: Ask for a room with a kin bed!
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  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DarnCatFish about Holiday Inn Wichita Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm473, General Manager at Holiday Inn Wichita Downtown, responded to this review
20 January 2012
Thank you for taking the time to let us know how we are doing and how your recent stay was. I am happy to see that you were able to enjoy time in the lounge and Marsha took great care of your needs. I do hope you consider us for your next stay in Wichita.

Sincerely,
Amanda Bryant
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Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
42 helpful votes 42 helpful votes
“A sorry state of affairs at a hotel that bears a great name”
2 of 5 stars Reviewed 8 October 2011

The Holiday Inn Downtown Wichita is in a rather sorry state. While certainly serviceable and located in a convenient pat of central Wichita, the age of the hotel–and the dated interiors–are embarrassingly obvious. The refurbishment of the Holiday Inn properties in the U.S. and around the world over the past couple of years must have missed this property by.

The carpets are stained and strained, and the rooms are the smallest I’ve seen among U.S. hotels. The door, when opened, misses the edge of the bed by mere inches. And this is in Kansas, where there is a surfeit of land. Even the Holiday Inn Los Angeles Airport feature larger rooms.

The air-conditioning unit works in fits, and does a rather poor job of cooling the miniscule room. Even the toiletries, featuring a coconut-lime-verbena concoction from Bath & Body Works smell a little too much like a pina colada mixed by an over-enthusiastic bartender.

That aside, there were some obvious repairs that need to be done, such as the towel bar that is falling off the wall. The choice to locate the electric breakers in the bathroom of all places was also a most curious choice, not to mention unsightly and potentially a fire hazard.

The sorry state of affairs at the Holiday Inn Downtown Wichita is a real pity, for I’ve had pleasant experiences at other Holiday Inn properties such as at the Holiday Inn Ontario Airport, Holiday Inn Columbus-Hillard, and the Holiday Inn Kansas City Airport in recent years.

  • Stayed October 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by sojourneys for Wichita
Ask sojourneys about Holiday Inn Wichita Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm473, General Manager at Holiday Inn Wichita Downtown, responded to this review
20 January 2012
Thank you for taking the time to let us know about your stay at our facility. I am sorry to see that there were so many issues with your room while you were here. We have been working and updating items throughout the hotel and do hope that you would consider giving us a try again on one of your future stays in Wichita. I appreciate you taking the time to share your comments and concerns with us.

Sincerely,
Amanda Bryant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Wichita Downtown

  • Holiday Inn Wichita
  • Wichita Holiday Inn
Address: 221 East Kellogg, Wichita, KS 67202
Price range (per night):* INR5,201 - 7,102

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Holiday Inn  Wichita Downtown
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