The Holiday Inn Downtown Wichita is in a rather sorry state. While certainly serviceable and located in a convenient pat of central Wichita, the age of the hotel–and the dated interiors–are embarrassingly obvious. The refurbishment of the Holiday Inn properties in the U.S. and around the world over the past couple of years must have missed this property by.
The carpets are stained and strained, and the rooms are the smallest I’ve seen among U.S. hotels. The door, when opened, misses the edge of the bed by mere inches. And this is in Kansas, where there is a surfeit of land. Even the Holiday Inn Los Angeles Airport feature larger rooms.
The air-conditioning unit works in fits, and does a rather poor job of cooling the miniscule room. Even the toiletries, featuring a coconut-lime-verbena concoction from Bath & Body Works smell a little too much like a pina colada mixed by an over-enthusiastic bartender.
That aside, there were some obvious repairs that need to be done, such as the towel bar that is falling off the wall. The choice to locate the electric breakers in the bathroom of all places was also a most curious choice, not to mention unsightly and potentially a fire hazard.
The sorry state of affairs at the Holiday Inn Downtown Wichita is a real pity, for I’ve had pleasant experiences at other Holiday Inn properties such as at the Holiday Inn Ontario Airport, Holiday Inn Columbus-Hillard, and the Holiday Inn Kansas City Airport in recent years.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 January 2012
Thank you for taking the time to let us know about your stay at our facility. I am sorry to see that there were so many issues with your room while you were here. We have been working and updating items throughout the hotel and do hope that you would consider giving us a try again on one of your future stays in Wichita. I appreciate you taking the time to share your comments and concerns with us.
Sincerely,
Amanda Bryant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC