we love staying at this hotel the rooms are clean and it in a good safe location. our only problem is the day shift staff, they are very rude and impatient. we stayed there a while back and there happened to be a lot of school kids there, we got in late from being with family and the kids were running the halls and being loud and spoke very rudely in front of my 6yr old daughter. when we were checking out we talked to the head manager and she was just as rude to us as they were and then told us if we wouldn't of been out so late with our kids this wouldn't of happened, so she was blaming us for somthing her hotel couldn't take care of. that made us think twice about staying there again. and the free breakfast it says 6 to 10:30 but they stop restoking it at 9:30 and start closing and cleaning it up at 9:45. on another note the night staff is wonderful they are extreamly friendly and helpful, they are the reason why we come back
- Wichita Hotel West
