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Wichita Inn West – reviews, photos

2.0 of 5
6335 W Kellogg Dr, Wichita, KS 67209-2334
Hotel amenities
Wichita Inn West
Ranked #43 of 79 hotels in Wichita
4.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    5
    4
    0
    2
    1
Date Rating
Elkhart, Kansas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Great place to stay”
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

I've been traveling to Wichita for various tax seminars and board of director meetings since 1988. Wichita Inn West makes every effort to work with me so that I get a ground floor room whenever I'm in town. The rooms are always clean and inviting, and the heating/cooling systems can be adjusted to my preference. They also have an indoor gym with three pieces of equipment and a television. And their free breakfast is also wonderful (biscuits and gravy, donuts, cereal, etc), and runs frum 6 am until 9 am. The check-in and check-out personnel are quick and friendly. I highly recommend this hotel for any type of stay.

Room Tip: I prefer 1st floor rooms, they are quiet and easy to get to
See more room tips
  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
“Never again will I stay here!”
1 of 5 stars Reviewed 26 August 2011
1
person found this review helpful

If all you want is a clean place to stay then fine. But if you want to feel appreciated as a guest then find somewhere else to stay. I was traveling alone with a two year old. I chose this hotel because the website offers shuttle to the airport and free parking. When I called to reserve my room, I asked the hotel staff member if this service was still offered and she said "yes". So I arrived the next evening and informed the staff memeber that I would need a ride to the airport. She replied "you need a ride?!", in a very unkind tone of voice.
I was hoping the morning staff would be more appreciative of my stay. But when I came down on time for the shuttle, not once did she look up to say hello to me. I received no help with my two suit cases, car seat and toddler in stroller the whole time....no "can I help with this door for you?" After loading all my items in the van all by myself, we rode to the airport with no air conditioning, just the warm humid air blowing in from the driver window. No conversation was made, I felt to unappreciated as a guest. No "how was your stay" or "thank you for staying with us."
We arrived at the airport and I was almost in tears from the way I was treated. I unloaded my two suit cases, stroller, my two year old and car seat and sat everything on the curb. I told the driver that I had everything. I did not tip because she did not make any effort to help me with one thing...oh yes, but she did open the back door of the van. I was so upset when I came into the airport and received much help from other travelers there.
I have stayed at many hotels in my lifetime and this is the first that have not felt appreciation as a guest.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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xyia
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Awesome customer service.”
4 of 5 stars Reviewed 18 June 2011
1
person found this review helpful

This hotel is not a luxury hotel. But for the price it was Clean and excellent customer service. They welcomed our team amazingly. They were very plesant and helpful.

  • Stayed June 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Elkhart, Kansas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“My favorite hotel, bar none!”
5 of 5 stars Reviewed 11 August 2010
1
person found this review helpful

Jackie is a great manager. They've done remodeling since she took over. They now have flat screen TVs, and they've always had refrigerators, coffee makers, microwaves, ironing boards and iron. It is always clean. And everyone is friendly and helpful. The breakfast selection is good, and they have quite a selection of movies to watch in the room (no charge). They go out of their way to make sure that you have a room that suits you (close to entrance if you have difficulty walking, for instance). A wonderful, reasonably priced hotel. I only stay here when I'm in Wichita, and I've been traveling there for 15 years now.

  • Stayed July 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St Paul MN
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
60 helpful votes 60 helpful votes
“great place for the $”
4 of 5 stars Reviewed 13 March 2010
1
person found this review helpful

If you need to SLEEP this is your place nice clean room with nice TV and DVD player.
Comfortable bed and nice staff. But that is IT no frills, no pool, no workout room, nothing that would boost this place above 2 star status.
If you are drawn to places that serve continental breakfast this would NOT be your place unless you just want a banana or a muffin
Just use the $ you save here and go to Denny’s across the highway :-)
We stayed there one night. Got just what we wanted a place to crash a relax after a full day of driving and would stay there again in a minute

  • Stayed February 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Wichita Inn West

  • Wichita Hotel West
Address: 6335 W Kellogg Dr, Wichita, KS 67209-2334
Price range (per night):* INR4,362 - 4,921

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