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Comfort Inn & Suites - Overland Park – reviews, photos

2.5 of 5
7200 West 107th Street, Overland Park, KS 66212
Hotel amenities
Comfort Inn & Suites - Overland Park
Ranked #9 of 37 hotels in Overland Park
4.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    23
    12
    6
    3
    2
Date Rating
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great!”
4 of 5 stars Reviewed 5 February 2012

We were completely satisfied with our recent stay at this hotel. The people at the front desk were very pleasant and helpful. The rooms were very clean. Breakfast was more than ample with eggs and sausage as well as the standard continental fare. Price was very reasonable. Only flaw was very low water pressure in the shower. We would highly recommend this hotel.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salina ks
Senior Contributor
33 reviews 33 reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“older comfort inn”
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

nice and comfortable great price place was a little dated but the beds were comfortable and it was clean breakfast was classic comfort inn typical waffle, cereal , eggs and juice . The staff was very friendly I would stay again if it was like this trip , get in late , get up early and not want to spend alot of money.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon, Wisconsin
Senior Contributor
37 reviews 37 reviews
Reviews in 32 cities Reviews in 32 cities
16 helpful votes 16 helpful votes
“It's very acceptable and I would stay again... but I had to laugh..”
3 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

This hotel is nicely located and excellent value for money. The guy on reception was extremely helpful and I commend his attitude.

The room I got was a King Suite and although it had the older CRT tv, the bed was very comfortable with soft sheets and firm pillows. Really was nice.

What made me laugh, was that I had read a number of reviews that commented on the vacuuming standard. So as I pull out the chair at the desk to sit down, I see under the desk, a quarter and a similarly sized piece of bacon!

So based on the fact that money was there, ether the staff are very well paid and the quarter was not worth picking up, or they simply don't vacuum properly! (Or they need a new vacuum?).

The only other thing I noted, was that the tub fixtures were somewhat free of the tile. This is a common problem I note in many hotels, that tradespeople simply don't want to take the time when doing hotel renovations to adjust the pipes and fittings to ensure a proper seal against the tile. It is something you would absolulety expect in your house if you paid a tradesman to do your bathroom, yet in hotels no one seems to care.

Breakfast was pretty much the standard fare so nothing unexpected or exceptional. If I'm in need of a hotel in this area again, I would give them another go.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Going Downhill”
3 of 5 stars Reviewed 27 September 2011
1
person found this review helpful

We have stayed at this hotel numerous times over the past 10 years and have noticed a slow decline in their attention to detail. Our last visit - a few days ago - indicated that the decline has continued. Our room was OK, however the floor had not been completely vacuumed prior to our arrival and was not cleaned during our 3 night stay. There was a metal clip on the floor upon our arrival and we put it on the counter on our departure. The second day, the "floor towel mat" (used when exiting the bath) was not provided. First "free breakfast" had no decaf coffee during our 30 minute breakfast. The hot water was not hot - just warm. The elevator did not work one evening. A friend stayed for one night and had similar experiences. The first room that was provided was already OCCUPIED!!. How can this happen?? Upon returning to the desk, the clerk was busy on the phone and did not seem concerned that she had given out a key to a room that was occupied. The second room provided had issues with the lock not working with the key. Again, return to the front desk and the clerk was still on the phone. She suggested that the lock would work if you pulled up on the handle. This did work. The desk lamp had only one of two bulbs.

These all add up to a decline in performance. We will look for another location next time.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Buffy Boyd, General Manager at Comfort Inn & Suites - Overland Park, responded to this review
28 September 2011
Thank you for your response. I do apologize that your stay at The Comfort Inn & Suites was less then acceptable. It is the goal of the property staff to provide exceptional quality service both at the Front Desk and throughout the stay. The property does have a Guest Log in place to note any issues the guest informs of us so that we can correct them immediately. Unfortunately, we were not made aware of the issues you noted during your stay so this review is quite a suprise! In regards to the metal clip on the floor, room not being vacummed and bath mat not available, I can assure you these are not our standards and have been addressed with staff.

Again thank you for your response as we view it as a training opportunity and continue to strive for excellance in service.

On behalf of my staff and myself again we do apologize for the unacceptable service you received.

Buffy Boyd
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hot Springs,Ar
Senior Contributor
33 reviews 33 reviews
Reviews in 26 cities Reviews in 26 cities
8 helpful votes 8 helpful votes
“Loved the decor!”
5 of 5 stars Reviewed 23 August 2011 via mobile
1
person found this review helpful

Refreshing to have other than standard motel colors and style of decor. Bright reds in lobby are refreshing. Convenient location. Reasonable price.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Comfort Inn & Suites - Overland Park

  • Comfort Inn Overland Park
  • Overland Park Comfort Inn
Address: 7200 West 107th Street, Overland Park, KS 66212
Price range (per night):* INR4,474 - 5,592

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Comfort Inn & Suites - Overland Park
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