We have stayed at this Embassy Suites several times over the last 15 years. They did recently get a "facelift"...but unfortunately the room colors and fabric quality (to the touch) is harsh and cheap. In addition, although the updating was done recently, housekeeping has not done a very good job of maintaining cleanliness. Old, crusty food splatters dried onto cabinets, etc.
Our last visit was our worst ever, with a non-working tv (that took the maintenance man 45 minutes to fiddle with before ultimately just bringing a new tv), an all-building ear-piercing fire alarm at 1:00 a.m. and a mess up on our room service order. The room service food was good, however. And lastly, even though it was the holiday season...and you would think they would have their fair share of family travelers...they chose this particular time frame (the month of December) to shut down their indoor pool for maintenance/remodel/repair. A big disappointment to our kids.
- Embassy Suites Overland Park
- Overland Park Embassy Suites
