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Econo Lodge Inn and Suites Overland Park – reviews, photos

2.0 of 5
7508 Shawnee Mission Pkwy, I-35 East / Shawnee Mission, Overland Park, KS 66202
Hotel amenities
Econo Lodge Inn and Suites Overland Park
Ranked #32 of 37 hotels in Overland Park
3.0 of 5 stars 16 Reviews
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16 reviews from our community

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Fort Smith, Arkansas
Senior Contributor
36 reviews 36 reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
“Lots of Little Problems”
3 of 5 stars Reviewed 19 January 2012

I had a little bit of a tough time finding the hotel: it was hiding behind the Steak & Shake and was technically on a side street, not the main road as the address seems to indicate.

My reservation was for a Single Queen, non-smoking, ground floor preferred since I walk with a cane. Well, my room was away from the main building and upstairs: I was told there were no downstairs rooms available. OK, so I decided to tough it out for the two nights I was staying there.
The room was clean and quiet overall, but it was not a Queen size bed as I had requested on my reservation, but a Full Size bed. I called the desk and the clerk insisted it was a Queen room. So I measured it and found it was 9 inches too narrow for a Queen, but "just right" for a Full Size bed.
I didn't notice until I had to use bathroom that there was NO toilet paper and NO roller. I called down to the Front Desk and was told I'd have to come down to the desk to get a roll of paper. They messed up (and tried to deny it) so I have to go fix the problem? The next day, the housekeeper left an extra roll of TP, but no roller. The shower was clean and there was plenty of hot water, but the towels were on the small side.
The bed was relatively comfortable, but the pillows were flat, so I had to retrieve my "emergency" pillows from my car.
There wasn't a lot to eat nearby except for the Steak & Shake in front of the hotel, or the IHOP a mile west at I-35. The Front Desk Clerk was helpful enough to send me about 2 miles north where there was a small variety of eateries such as Chipotle, Applebees and a small BBQ place. There was also 24 Hour Target where I could get some more allergy medicine.
Breakfast was a little better than expected with four kinds of cereal (one un-sweetened), 2-3 kinds of sweet rolls, and bread for toast. The juice looked and tasted like juice flavored water. Everything else seemed to be OK, just really watery juice.
I didn't care for the housekeepers standing around watching me as I moved my suitcase, medicine bag and pillows from the room. They kept asking me "are you done yet?" It was 9am and I didn't have to be out until 11, so why were they so impatient?
Checkout was relatively easy...once the clerks showed up. They had all my information, including my rewards number, but I was charged a safe fee, even though I didn't use the safe. I was also charged a "utility surcharge", Aren't utilities included in the room? Or is this a surcharge to cover their low rates? The kicker was being charged 19 percent (yes NINETEEN PERCENT) sales tax. Oddly enough, the Ramada Inn across the street only charges 17 percent tax, but their rates are $15 higher, so I guess the higher "sales tax" must compensate them for having cheaper rooms. So with the higher tax, I only saved $5 from across the street. I think next time, I'll do a little more shopping around and check not only rates, but tax percentages.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Twin Falls, Idaho
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Away from the hussle and bussle of Kansas City, MO”
4 of 5 stars Reviewed 6 November 2011
1
person found this review helpful

The staff was friendly and very accomodating. Easy accessible from the freeway, although it seems now a days every freeway is under some type of road construction. Patience becomes more important as I travel through the United States.
The room was quiet and the bed comfortable.

  • Stayed August 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Patricia G about Econo Lodge Inn and Suites Overland Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Easley, South Carolina
1 review
“Incompetence at the front desk”
1 of 5 stars Reviewed 29 September 2011

Staff confused over corporate billing procedures for cancelled reservations. Charged for 3 nights when only stayed one after notifying motel of cancelled flights and rearranged plans due to weather. Assured the manager would resolve the issue. This stay was in May of 2011 and as of late September was still charged extra. At one point was I apparently charged for 5 nights as we tried to resolve this issue. Marginally acceptable motel, but completely incompetent desk staff. Cancelled Choice Privileges membership and will no longer patronize this or other Choice motel/hotels. There are many other choices to be made, this is not one of them.

Room Tip: Don't risk it!
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  • Stayed May 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Monett, MO
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Don't Spill the water”
1 of 5 stars Reviewed 29 September 2011

Stayed here on a reward night, so didn't have a lot of expections, room was ok, beds were thin but ok, wallpaper was starting to peel at edges. The problem started as we were checking out my wife spill some water from a water bottle on the bed. Later after we had checked out I recieved a message that since there was a big "stain" on our bed my debit card would be charged $69.95 to have it cleaned. I have called back to different times trying to get this cleared up and to explain the stain was water but to know avail. I guess this was the owners way of getting his money back from a reward night stay. FYI I travel for business a lot and stay up to 50 nights a year in hotels and have never had anyone do any close to this.

  • Stayed September 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Plano, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Definitely WILL NOT stay here again!”
1 of 5 stars Reviewed 12 September 2011

The bed was substandard for the price. Kids spent the night running up and down the 2nd floor balcony and management did nothing to remedy this. Poor quality all around!

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Econo Lodge Inn and Suites Overland Park

  • Howard Johnson Overland Park
  • Overland Park Howard Johnson
Address: 7508 Shawnee Mission Pkwy, I-35 East / Shawnee Mission, Overland Park, KS 66202
Price range (per night):* INR3,299 - 4,418

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Econo Lodge Inn and Suites Overland Park
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