The one time I book a hotel without checking TripAdvisor FIRST and I get stung. Live & learned that lesson. Won't have to repeat it. This HSS is worse than an OLD Days Inn .... not sure how it could be called a Homestead SS, which has been fine for us- until this one. Booked a double and arrived late, tired from driving 4+ hours after a full work day.

We open the door at 11pm to see 2 beds, in a SMALL room. One bed is typical, pillow top, the other is a FLAT, broken down (wires on the edge showing thru the comforter) children's height crashpad (not even a bed in hotel standards). NO pots to cook in the cabinets (it's a kitchette suite, suposedly), and bugs crawling in the kitchen floor.

We were horrified, but zapped, so we stayed the night and showered in the morning, then checked out. When I asked the manager if she was aware of the situation in our room, she answered "you mean the new bed?". My reply was yes, the bed situation. and her reply was "we didn't get the approval to replace BOTH beds at the same time. Would you like to see another room?"

After seeing the cigarette butts in front of the door mats down the hallway from our room, (it's supposed to be NO smoking), having NO elevator to the 2nd floor (thank goodness we only lugged 1 suitcase up) I declined.

We had planned an 11+ day stay in the area for work and usually are very happy with Homestead SS or Extended Stay America, but THIS ONE made us change to Candlewood Suites.

I should have known when I made the RSVP when I was greeted by a rude, obnoxious gal the rest of the experience would follow, but I like to give every one the benefit of the doubt.

Trip Advisor will be my FIRST reference before I make an RSVP again. This location needs to be sold off. It is so far below Homestead SS quality it isn't even good enough for an ESA.

All of the hotels were booked in downtown KC so I reserved lodging at this Homestead for a one week business trip. After unpacking and shopping for minimal grocery items for the week the refrigerator leaked all over the floor. I changed rooms and that refrigerator leaked as well. You can feel the springs through the mattress, the curtains are frayed and the bottoms of my bare feet while walking on the carpet showed dirt from the floor. The staff is friendly enough but this is a bare minimum type of lodging that is noisy from the interstate nearby. It is however conventiently located to downtown Kansas City, MO and Overland Park, KS.

I've read many reviews about this property, and many of them are just plain horrible. But having been there for a few weeks now, I can tell you that those reviews are largely wrong. Yes, this is a no-frills extended stay hotel, its not the Ritz-Carlton. But its very clean, safe, and comfortable. It has a kitchenette, good quality on-site laundry, and guests get to use the Gold's Gym next door for free.

The staff at this property is one of the nicest, most accommodating groups of people at any hotel I've stayed at, and I've stayed at far too many hotels over the years. When I had a maintenance issue, it got fixed promptly. The staff has been nothing but friendly and helpful, and you often don't see that kind of attitude at full service hotels.

This property is what it is, an inexpensive extended stay motel. But it does what it does very well and the experience has been very positive. If you want lots of amenities, this might not be the place for you. But if you want a clean, functional place to live or stay for a while, I'm not sure you can do better in this price range.

The heater was broken so it blew air constantly. If I turned it up I woke up in the middle of the night swealtering so I would get up to turn it down and woke up freezing. The internet (that they make you pay extra for - and extra on top of that if you want "good" internet) was crap and was at 20% packet loss the whole time we were there. The toilet didn't flush right, the phone wouldn't let us call out saying that we weren't in a room registered to anyone, but the real kicker was when I returned to our room late at night with my 5 year old daughter to find our door was open and curtains had been drawn back. We had not requested maid service, the room was not cleaned, and we left the room after 5 pm. There was no note saying maintenance had been there. So we got our cat (who was freaking out - not a normal trait) and left. Upon telling the girl in the office what had happened, she replied with "Well, did you tell us you have a cat? 'Cause there's an extra charge for animals." Needless to say, this was a horrible experience. If you want a room where nothing works and random people may pop up in your room, this is the hotel for you.
I would like to note that the one good thing about this hotel was a girl in the office named Rachel who was helpful when I talked to her about the heat issue. Thanks Rachel!