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Days Inn Lenexa – reviews, photos

9630 Rosehill Road, I-35 & 95th Street Exit 224, Lenexa, KS 66215
Hotel amenities
Days Inn Lenexa
Days Inn Lenexa
Days Inn Lenexa
Days Inn Lenexa
Days Inn Lenexa
Days Inn Lenexa
Ranked #10 of 11 hotels in Lenexa
2.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    0
    5
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Date Rating
Kansas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
“Mould and Dirty Rooms”
1 of 5 stars Reviewed 22 October 2011
1
person found this review helpful

We were in the process of moving across country and although we lived in the area we needed a place to stay for a few nights prior to leaving town. We booked this room online and were very disappointed. When we first checked in we were given a room that smelled of mould and the ceiling looked as though it were caving in over the bed. We returned to the front desk and the woman acted as if she didn't believe us that the room was in such poor condition. We were able to get another room but it had a musty smell and was dirty. They did not follow up with us to see if the new room was adequate or offer to do anything to make up for our troubles. In addition, there were several people hanging out in the parking lot and common outdoor areas of hte motel all night. Both nights that we stayed there were empty beer bottles all over the second floor balcony area.

Room Tip: I would avoid this area all together. If you are looking for a better room check out Olathe, Overlan...
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  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask JenniferInOz about Days Inn Lenexa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saleem Akhtar, Director of Sales at Days Inn Lenexa, responded to this review
25 October 2011
Our hotel has been exceptionally busy and we have workers that have been drinking in the evening. However, they have been very respectful and we have asked them to keep the drinking in their room. They have to be up early in the morning and the staff check the parking lot each night to make sure there are no parties going on in the area. The police check all of the parking lots at all of the hotels in the area at night. If there are any disturbances they are quick to take action.
I am happy to hear that the front desk offered you another room as they are asked to do that and it is our policy. I assure you that we would have changed your room again had we any idea that you were unhappy. I am sincerely sorry that you had a difficult experience. We will check the rooms that you stayed in to make sure they are in good shape.
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BJG
1 review
1 helpful vote 1 helpful vote
“Very nice! Good luck!”
4 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

Hotel's service was very good, and people were very kind and friendly. Everything was fine while I was there. Very clean. I will recommend about your hotel for my friends to be stayed at Days Inn. Nice stay for a lower budget trip. Thanks for all.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gerle about Days Inn Lenexa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saleem Akhtar, Director of Sales at Days Inn Lenexa, responded to this review
25 October 2011
Thank You so much for your review. It is so nice to have someone that takes the time to write a nice review. Unfortunately so much of the time if someone is angry they get on these sites and make negative comments in an attempt to lash out or to get a free room rental. We so appreciate your honesty and kindness in writing this review. We hope to see you again soon.
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Saint Louis, Missouri
1 review
“Do NOT stay here if you value your life!”
1 of 5 stars Reviewed 8 October 2011

Yes, we did book this hotel through a search engine, and basically in our zeal to save a few dollars we made the mistake of not paying attention to the almost universal bad reviews that this place has received. We stayed here for two nights. Firstly, the hotel needs to become serious about keeping bad elements off their property; we heard and saw people upto no good, in questionable attire and demeanor loitering around till the wee hours of the morning. On our first night, we spotted at least three individuals who spent almost 5-6 hours from late evening through daybreak just moving pieces of luggage from one room to another and from one wing of the building to another. We basically felt like we were witnesses to shady dealings. The next morning at about 8:30 when we went to get breakfast we found nearly nothing at all except some scraps of cereal. It is true that hotels do occasionally find it hard to manage items for these free continental breakfasts...and that is an understandable part of the deal. The four adults in our group actually did not make much of this issue at the time. We were almost rewarded for our forgiveness the next morning by the hot biscuits and larger range of items for breakfast...almost that is...before the desk clerk stopped one of us at the door as he was exiting with a plate that contained a glass of warm milk, 2 muffins and a toast (with a single pouch of butter and jam). Apparently the hotel has a policy of not allowing any food to be taken to the rooms. When we replied back by saying that such a policy seems meaningless when you run out of breakfast during the scheduled time, the clerk became all defensive and said that he would allow us to take food to our rooms after all. This entire incident left a very bitter and sad moment in our trip. Exactly how many cups and plates and plastic cutlery are people removing unnecessarily that would require such a policy. And exactly how much profit do the owners feel they are making by saving those dozen plastic plates and bowls! This incident and the related policy are actually tied in with the fact that this is NOT A SAFE neighborhood to live in. I have been to many many hotels and motels all over, and I have yet to remember even one where the policy of not removing plastic cups and bowls needs to be enforced in this fashion. Sadly, this Days Inn does not even do justice to the good name of Days Inns all across the country. We have stayed in Days Inns in small rural towns like Hays KS, in semi-urban settings like in Springfield MO and in proper urban settlements as in Memphis TN. Not one of those came close to the utter ineptitude of this place.
This hotel also has a strange room cleaning mode. On our first day, while we were up by 7:30 a.m. and actually were in our rooms (briefly going out for breakfast!) till noon, no one came by and knocked (certainly not at 8:30 a,m. as some have previously experienced it seems) and when we finally returned in the evening (9 pm), the room was still the way it was left as. We made the mistake of not trusting the other reviews (we thought every person's experience is unique)...now we can see how wrong we were. You will also clearly see this in the manager's response that will follow...defending the hotel name is one thing, but to completely disbelieve the customer and to have an attitude of 'customer is wrong' which the management of this hotel displays is unimaginable. If nothing else they should at least fix the security situation here...at the end of the day I would be more concerned about someone's life and possessions than their hurt feelings or hurt ego.

Room Tip: There are a couple of other hotels in and around that area. Just check their reviews and take a deci...
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  • Stayed October 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask BhaskarD about Days Inn Lenexa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saleem Akhtar, Director of Sales at Days Inn Lenexa, responded to this review
25 October 2011
I apologize for your review. I am the female sales director and on site manager. I have Never felt my life was in danger on this property. The police patrol ALL of the hotels in the area and we have a close relationship with them.
I don't need to defend the hotel I am just stating facts that I would have been happy to discuss with you in person had you had the time to come to the front desk and share your concerns. I would have been more than happy to go over your concerns at that time.
We have been extremely busy and guests have been checking in at alll hours, that is part of the hotel business, so they come and go. We have also had large groups coming in, one group took 40 rooms and so there is lots of goings on but I assure you they were just teens and not out to hurt anyone.
The breakfast should have been refreshed and the staff have been told that this is extremely important. Again I wish you had told the management so it could have been resolved while you were here.
The housekeeping, if you have stayed in hotels much you would see no difference between ours and others. We have very good housekeeping and we stand behind their work.
As far as the reviews, well there are good ones and bad ones, just like most places.
Thanks for all of the time you took to write this review, we are always happy to have guests that take the time to let us know if and what areas we need improvement on.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Very Nice and Friendly!!”
4 of 5 stars Reviewed 14 September 2011
1
person found this review helpful

I was worried after booking and reading the previous reviews, but had no problem. Everything worked fine, I found nothing to complain about. Very clean. I had a few special requests the staff handled with no problem or objections. I definitely would recommend this particular Days Inn to my friends (in fact, I have already!), and will be staying again there in a few weeks.

  • Stayed September 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask gary c about Days Inn Lenexa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saleem Akhtar, Director of Sales at Days Inn Lenexa, responded to this review
25 October 2011
We love accomodating our guests especially those that are at the hotel to enjoy themselves in our area. We want to sincerely thank you for your kind review. We are glad that you have referred us to others and will be staying with us again. Let us know if there is anything we can do to make your stay the best!
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McPherson
1 review
2 helpful votes 2 helpful votes
“Do not even bother getting out of your car you WILL be sorry”
1 of 5 stars Reviewed 10 August 2011
2
people found this review helpful

I checked in at @ 12:30am with my kids when we checked in we where told that breakfast was from 6-9. We went up to our room and picked up the ice bucket and started looking for the ice machine and did not find one close. So went to the office area and no one was around at that time. At this time we had to go to the Knights Inn hotel to get our ice. I was woke up by house keeping at @ 8:15/8:30 checking to see if she could clean the room. I told them that at that time that we are not ready. I went down to the office area to check on breakfast after that @ 8:30 and nothing was left and no one was around the office. This is a list of some of the other things that we found in our very short stay.
1. Bath towels dirty 2. No wash cloths in room. 3. No Shampoo in room 4. The bed’s where as hard as rocks. 5. Shower head was falling apart. 6. Floor was dirty. With blue crumbs and staples by door. 7. House keeping knocked on door about 8:30 to start cleaning room and then she came back around 8 checking to see if we where staying another night even with sign posted DO NOT DISTURB. 9. Also when I was checking in the man that checked us in had a BODY ODER that I could smell on the other side of the counter. As I said this is only a few things that I found in my short stay at this hotel. One other thing that I found ODD is that the hotel was divide in half with Days inn beginning on the back side facing the highway and Knights inn on the in side I have never seeing a hotel divide like that

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Chalres A about Days Inn Lenexa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saleem Akhtar, Director of Sales at Days Inn Lenexa, responded to this review
11 August 2011
Dear MR. A,
It was obviously late when you pulled in and you were having problems getting around the property. #1There are 5 ice machines on the Days Inn property none on the Knights Inn side. IF you got ice it was on the DAys inn side. There is one on each floor of the Days Inn hotel, at the front desk and in the laundry room. There are signs in each entry hall directing to the machines. You must have been very tired to have had difficulty finding them. #2 It is common for housekeeping to knock on the door to see if people have left and did not check out at the front desk. Some people like an early start and leave their key in the room. You did not mention the do not disturb sign when you talked to us, it is only after the hotel told you that is what is expected if you do not want housekeeping to knock on the door. #3 Our housekeeping is very good about cleaning the rooms, there is always extra shampoo at the front desk and towels. We are back ordered on washcloths from people taking them but we do provide them. #4 Our front desk locks the door at that time of night and usually talks to guests through a glass window. I am surprised you could smell an odor through the glass and over the desk. #5 It is unfortunate that you had these problems, it is likely they could easily have been resolved with some communication during the time of your stay. If you have problems with the room it is our policy to move you to another room immediately. If you had called the desk for assistance we would have done everything we could for you as our guest to assist you and make your stay a pleasant one.
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Additional Information about Days Inn Lenexa

  • Lenexa Days Inn
Address: 9630 Rosehill Road, I-35 & 95th Street Exit 224, Lenexa, KS 66215
Price range (per night):* INR2,628 - 3,299

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