The entire staff made me welcomed, appreciated and cared for during my four day stay in Lenexa. Could not find any further improvements needed. Rooms were clean and well kept and a mall, Oak Brook is a couple of blocks down. Property is quiet and has a large field in back. Will stay here again on my next visit towards Overland Park.
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I loved hotel big rooms and great people who are on staff there.Everyone treated me like I was family and went above their job to welcome me to kansas and make me feel at home.KEEP UP THE GOOD WORK GUYS
We stayed here Dec 25th through the 27th. Check in took 20 minutes -- staff on duty did paperwork very slowly. Keyless entry didn't work well the first night. 2nd day it didn't work at all. Manager finally had to break into the room after giving us several card keys to try. We had to move to another room. No customer service recovery. Rooms were clean and had plenty of towels and beds were fairly comfortable. TV remotes didn't work. I think if you want a kitchen and you're only staying one night, it's probably fine. We stay there every Christmas holiday to visit relatives, but next year we'll find somewhere else.
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