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SpringHill Suites Lawrence – reviews, photos

3.0 of 5
One Riverfront Plaza, Lawrence, KS 66044
Hotel amenities
SpringHill Suites Lawrence
SpringHill Suites Lawrence
SpringHill Suites Lawrence
SpringHill Suites Lawrence
SpringHill Suites Lawrence
SpringHill Suites Lawrence
Ranked #10 of 18 hotels in Lawrence
3.5 of 5 stars 77 Reviews
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77 reviews from our community

    Trip type
Traveller rating
    26
    29
    8
    7
    7
Date Rating
Phoenix, Arizona
1 review
“They don't answer their phone”
1 of 5 stars Reviewed 10 February 2012

They must be doing so well they don't need any more guests. I called to try and make a reservation and kept getting a generic voicemail telling me that the person at that mailbox was not available and to leave a message or press 0. I called 4 times, pressed zero all 4 times when I got the voicemail and still never got a person once. Extremely poor customer service if you can't even answer your phone. I will now book my reservation with another hotel in Lawrence. One that actually answers their phone and wants guests.

  • Stayed February 2012, travelled on business
    • 1 of 5 stars Service
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Ask Anne1012 about SpringHill Suites Lawrence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, CO
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Best Place in Lawrence”
5 of 5 stars Reviewed 3 November 2011

I have been staying at this hotel for years and it continues to be the best in town. First, the location is within walking distance to the downtown restaurants, bars, and shopping. If you're in good shape and it's a nice day, you can even walk to campus. The hotel sits on the Kansas River and all the rooms have a nice view of it. They have a large pool, decent hot tub, and an adequate gym, too. The staff is always friendly and accommodating. The rooms are spacious, clean, comfortable, and large (we had 4 people in one room and didn't feel cramped). This is always the first place I check when staying in Lawrence.

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bill W about SpringHill Suites Lawrence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great place to stay in Lawrence”
5 of 5 stars Reviewed 1 November 2011

I stayed there for one night only and I was impressed. The friendliness of the staff and the cleanliness of the rooms, all added to a great experience. I especially liked that the hotel is located within walking distance from everything, especially from the shops and restaurants on MA. St.. I even had a chance to speak with the Manager, who showed great willingness and care for the guests. I would strongly recommend this hotel to anyone.

Room Tip: Ask for a room with a view of the river...it's great.
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  • Stayed May 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelguylazy about SpringHill Suites Lawrence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Kansas
Senior Contributor
46 reviews 46 reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Excellent Venue and Convenient!”
5 of 5 stars Reviewed 11 October 2011

Myy family and I booked a room at the Spring Hill Suites to attend a wedding and have to say that we were extremely pleased with the experience. before booking, I read several reviews and came to the conclusion that my biggest concern was going to be the train whistles from the tracks located across the river from the hotel. I opted to book the room because it is located so close to Lawrence's downtown which is FANTASTIC!
I felt that the room rates were competitive and the amenities were unequalled for places to stay in Lawrence. There is plenty of parking to include covered parking if you prefer. The doors to the entrance are automatic, which is a definite plus whether you're rolling in suitcases, or have a stroller or wheelchair to contend with. The trip to the lobby is slighly uphill, but it is only about fifty feet from the entrance to the lobby.
I was met by the desk clerk who repeatedly used my name (preceeded by Mister each time) during check in and she even called me by name as we were heading out after getting settled into our room.
The room is a suite and was immaculate. It has a nice, large and comfortable sofa, two mid sized color flat screen TV's, a desk with free internet, and a small kitchenette with a refrigerator and microwave. The beds were quite comfortable and there was a wide selection of pillows from ultra-soft to firm. All of the rooms have a view of the river which has a small waterfall. There are plenty of birds etc. to include a family of bald eagles that can be seen early in the morning and at dusk. The hotel also has a very nice fitness center and a swimming pool (didn't use it, but it is there).
Before checking out, we enjoyed a hot breakfast complete with waffles, breakfast meat and eggs, but many other choices are available. Unlike many other hotels where I have stayed, there was a staff member whose sole purpose was to make sure that none of the food choices ran out. Once it was time to leave, check out was quick and went smoothly and the clerk was very friendly and polite.
One of the best things about staying at the Spring Hill Suites is that the hotel is EASY (one block) walking distance to Lawrence's Massachusetts Street. Simply called "Mass Street" by the locals, the street is full of interesting shops and eateries. The city is extremely pedestrian- friendly, safe and clean. The locals are friendly too.
My final analysis is this- if you are a very light sleeper, the train whistles MIGHT bother you, but I never noticed them throughout the night, nor did my wife or child. When we talked with the other guests that attended the wedding during breakfast, not a single person made a comment about the trains. Everybody that we spoke with seemed to have really enjoyed their experience.

Room Tip: Be sure to ask the desk clerk for a recommendation for a "quiet room" if you're worrie...
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cargotraveler about SpringHill Suites Lawrence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lacie Morgan, Manager at SpringHill Suites Lawrence, responded to this review
12 October 2011
Dear Guest,

We could not be more pleased that you enjoyed your stay with us! We hope that return to stay with us in the near future, thank you so very much for your kind comments.

Sincerely,
Nicole Jones-Hanna
General Manager
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Denton, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good value, good location”
5 of 5 stars Reviewed 30 September 2011
1
person found this review helpful

Nice property, clean, comfortable. Very close to the Mass St area we were playing. The train didn't bother us at all -- we were on the lower level, facing the river.

Stayed September 2011, travelled on business
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Ask matthewbarnhart about SpringHill Suites Lawrence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lacie Morgan, Owner at SpringHill Suites Lawrence, responded to this review
3 October 2011
Dear Valued Guest,

We are truly delighted you enjoyed your stay with us and hope that you visit again. We couldn't agree more about the location, some of us like to go play on Mass Street too! Thank you again for your nice comments.

Sincerely,
Lacie Morgan
Capital Management
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Additional Information about SpringHill Suites Lawrence

  • Lawrence Springhill Suites
Address: One Riverfront Plaza, Lawrence, KS 66044
Price range (per night):* INR7,717 - 10,345

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