As far as hotels go in Lansing or Leavenworth, this is about it. The others are just not an option, if you don't care to slum. It is clean and the beds are comfortable, but there wasn't a remote with the tv in the room and called to get one, and the whole time I stayed here, I never received one. Plus, for what this place costs, you would think they could upgradeto a flat screen tv. Our tv looked like it was from the 80's.
The breakfast was really good and those cinnamon rolls are so good. The hotel is close to many restaurants, so you don't have to drive anywhere. Thank goodness Lansing has this hotel. If I had the money, I would seriously look into putting one here.

There are few hotels in the Leavenworth Lansing area. The Days Inn and Super 8 down the highway are horrible - run cheaply - and in dis-repair. The 13 year old "Holiday Inn Express" is unfortunately the best in the area. The rooms are small - and there is little in the way of sound abatement between the walls. The road noise is not a problem since the hotel is off the highway and the back side of the hotel is against a residential area. The hotel parking lot surrounds the rooms, so if any one comes late or leaves early - you will be awakened by the car - or truck. You will also hear all the noise from the rooms next door - including the alarm clocks, TV's, coughs, etc.
The hotel has old fish eye TV's with limited channels to watch. The beds are very old, maybe original - sagging mattresses - and cheap sheets and blankets. The pillows are cheap postage stamps. The sleep quality is very poor. The towels are nice. The curtains do not close properly - bring a clip to close out the light.
The breakfast buffet is full of carbs - no fresh fruit, little choice - they have plenty of Wal-Mart style pastries, re-cooked pasteurized processed eggs substance, and cereal, processed oatmeal, weak coffee and cheap juice. They do offer a USA Today. This is a franchise location with the owner having little incentive to improve and the Holiday Inn Brand IHG not requiring improvment. Why do they bother to send out surveys when the IHG does not make the franchase owner improve the property?

The "Business Center" is one computer with a printer in a small room.

We had a great stay from arrival to departure. It is obvious that the entire team at the hotel is working on the perfect stay. The front desk clerks spoke to everyone passing by, offering assistance. Check-in was quick and the description of services was full and complete. Housekeeping keeps a very clean, well ordered hotel. Maintenance is up to date, and immediately on the job. We mentioned to the front desk one morning that our air conditioner seemed to not be cooling properly. They immediately contacted maintenance. Upon our return, there was no doubt the unit was working properly! Breakfast is fresh and hot and well stocked. The folks taking care of breakfast are exceptionally friendly and helpful. I really recommend enjoying the in-house breakfast. Rooms are very quiet and the heating/air unit is quiet running. The hotel is about a half block west of the street so keep an eye out for their sign. Parking at the front of the hotel is a bit minimal but there are plenty of spaces at the back of the hotel. We will return at least twice in the Spring of 2011 and will plan on staying at this fine hotel. Well done everyone!

I was told that this hotel had recently been remodeled. The lobby area was nice and clean. Customer service was kind and responsive as well. Breakfast menu was very good and the quality of the food good as well. The room/bathroom were nice and clean. Beds were comfortable as well. I would have given it max stars if I didn't have to endure the mildew/musty smell coming from the AC unit (maybe a carryover before the renovation). This can be solved quickly with a can of Lysol. Unfortunately, the hotel didn't have any on hand. I guess I could have asked for another room. There are a couple of traditional food establishments close to the hotel. This hotel is in a very quiet area and not really close to any active establishments.