My wife and I stayed here to cut a long drive in half, so the purpose of the stay was to get some sleep. Unfortunately, we had a more eventful night than we had hoped. However, what happened was probably a complete fluke, so I can't *really* blame the hotel.
At midnight, I noticed the chirp of a smoke alarm from another room indicating that the batteries needed to be changed. I called the front desk worker and he said he would take care of it. In the meantime, I ran the heater to cover the noise, but the heater was very loud and rattled, so I had to turn it off a few minutes later. By then the chirping had stopped.
Then, at 5am, an alarm clock in an adjacent room went off, and the room was vacant! Again, I called the front desk. The same front desk worker took care of the problem in about 2 minutes. When he saw me in the morning, he apologized.
The pros:
- Bed was decently comfortable
- Free breakfast, which is good for a budget hotel. The breakfast itself was okay (waffle maker, muffins/rolls, two types of cereal, orange juice and coffee)
- Rooms came with fridge and microwave
- Nice TVs in the room
- Located right off the interstate, near gas stations and a few restaurants
- Bathrooms looked recently renovated - nice "stone looking" tiles in the shower, "granite looking" countertops for the sink. Looked great.
- Room was very clean and smelled fresh.
- Staff took care of my noise complaint ASAP
- Free WiFi
Cons:
- Having to call the front desk twice in a night due to smoke detector/alarm clock in other rooms. The smoke alarm is maybe forgivable, but housekeeping should turn alarm clocks off in vacant rooms.
- Loud heater fan
- I couldn't find an open electrical outlet to save my life! I had to MOVE the king sized bed, unplug the microwave, or use the outlets in the bathroom. Very inconvenient.
-Pillows were a little uncomfortable, but that may be personal taste
All in all, if we ever stay in the area again, we will probably stick to this Econolodge. For a budget hotel, it exceeded our expectations, despite a few flukes during the night.
- Econo Lodge Hays
