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Baymont Inn & Suites Hays – reviews, photos

2.0 of 5
3801 N Vine St, Hays, KS 67601
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Baymont Inn & Suites Hays
Baymont Inn & Suites Hays
Baymont Inn & Suites Hays
Baymont Inn & Suites Hays
Baymont Inn & Suites Hays
Baymont Inn & Suites Hays
Ranked #8 of 15 hotels in Hays
3.5 of 5 stars 30 Reviews
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30 reviews from our community

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Traveller rating
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Date Rating
Colorado
Senior Contributor
38 reviews 38 reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
“No Frills kinda place to lay your head”
3 of 5 stars Reviewed 5 July 2011
1
person found this review helpful

The outside condition is in desperate need of repair however after an immediate check for bedbugs and whatnot it turned out to be an okay place for a quick weekend night stay. The pillows were comfortable and the showers were surprisingly nice. Good water pressure and recently grouted (no mold). Only complaint of the actual room itself was the shower head - it must only be for people 5 ft or less. I am 5' 9 and the shower head hit me in the shoulder blades. On the plus side their breakfast was great! Sausage gravy and biscuits, waffles, yogurt, cereal, danish, etc...there were plenty of tables and the breakfast bar was kept clean and presentable. A fresh coat of exterior paint and the replacing of the carpet in all areas would definitely help attract more customers. One security note...My dad waited in the car while I went to check in. The girl behind the desk (11pm at night) was very vocal about where my room was located. She pulled out a diagram, mentioned my room number outloud, and loudly explained how to access my room. It made me very uneasy especially since there were two men standing directly behind me. As far as anyone was concerned I was a single girl checking in alone. I'm sure there are rules as far as mentioning these details outloud? Just something to consider

Room Tip: Do not face the back - you overlook the garbage area and it smells
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  • Stayed July 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
“Stay somewhere else”
2 of 5 stars Reviewed 24 May 2011

We stop in Hays when driving from Oklahoma City to Denver. This was by far the worst hotel we have stayed at.
I made the mistake of using Priceline for this area and this is what we got - at a higher rate than we could have gotten through AAA.

When we checked in, they initially put us in 2 rooms, half a building apart. When we got into the room I had to kill a few bugs and usher moths out of the room.

The air conditioner is so loud you would think it was a refrigerator with a compressor that was going out.

  • Stayed May 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kansas City, Missouri
1 review
“Had a great stay at the Baymont Inn & Suites Hays, Kansas”
5 of 5 stars Reviewed 13 December 2010

We stayed at this Baymont Inn on our way to Denver...wow were we surprised by the customer service!! It is hard to find great customer service anywhere anymore and I found it on this trip!! Very friendly and very helpful. This was from the desk clerk to the housekeeping staff! Kuddo's to the management and to the owners!

  • Stayed December 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 44535Traveler about Baymont Inn & Suites Hays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hays, KS
1 review
1 helpful vote 1 helpful vote
“Only stayed because Priceline is a pain and wouldn't give money back”
1 of 5 stars Reviewed 21 September 2010
1
person found this review helpful

Booked hotel on priceline. After my bid was "accepted", I saw it was Baymont Inn. I have had another issue with a bad Baymont Inn in Tulsa (yeah, exciting cities I get to go see) and was nervous about this one. I knew the hotel from previous travels to Hays and knew it wasn't the best hotel and priceline has this as a 2 star. Well...it isn't. I even called priceline the day I had my bid accepted and said their assessment of Baymont Inn as a 2 star is way off. So with priceline's fabulous customer service, they said stick it. Checked in today and noted the exterior entryways (ugh) and the musty smell to the lobby. The pc and printer setup in the lobby is their "Business Center". I opened the fridge in my room and the concierge service here was kind enough to leave a half eaten container of Weight Watchers Yogurt for me. How did they know??? This is an old hotel and needs drastic cleaning. I pulled back the bed to access the plug in by the bed and saw an old remote and tons of dirt, dust and hair on the bed skirt under the mattress. I will upload pics and you will see what I saw. There was a black jelly bean on the floor by the nightstand which any chamber maid should be able to see.

  • Stayed September 2010, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Disappointed”
1 of 5 stars Reviewed 1 September 2010

Our room smelled musty, the service was poor. Our sheets had a stain on them, and when we placed our card on them (indicating that we wanted the sheets changed), they did not change them. Instead, they just remade the bed with the dirty/soiled sheets.
Breakfast was OK, but no fruit and the gravy came from gallon cans (the storeroom door was left open while we ate).
Overpriced, rundown, poor service. While checking in, the young lady istated that the man on tv being charged for murder should "be burned." I'll never stay here again ever, and I am from this part of Kansas. We'll stay across the street at the Super 8 any day, and for half the price.

  • Stayed August 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Baymont Inn & Suites Hays

  • Hays Baymont Inn
  • Baymont Inn Hays
Address: 3801 N Vine St, Hays, KS 67601
Price range (per night):* INR3,467 - 4,977

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