For perspective, I have been a Priority Club member since about 1999, and I've been Platinum for a couple of years now. In short, I travel a lot.
On a recent cross-country drive with my wife, from California to Virginia, we stayed at this place because they were supposedly pet friendly.
For one night with one cat, they charged us a $75 dollar fee.
SEVENTY...FIVE...DOLLARS!
By comparison, the Candle Wood Suites in Winchester, VA charged us $12 for the cat for one night, and on average we paid $30 a night for the cat as we crossed the country.
To add insult to injury, the wireless Internet didn't work, and the desk clerk gave us a broken CAT-5 cable. Plus, we couldn't get the microwave to work, and the desk clerk told us in the most apathetic tone possible to use the one in the common room.
Worst stay on this trip, and among the three or four worst Priority Club stays I've had since joining. If I were driving through Emporia again with a pet, I would sleep in my car before staying here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 October 2011
I truly appreciate your feedback and would like to apologize for your stay. I also apologize for the untimely response to your comment, I am new to this position and recently became authorized to access the account. We have taken your comment into consideration and are glad to say we have dropped our pet fee down to $12.50 per night. We have had many staff changes and I am confident you will find our staff friendly and helpful. Our hotel has a new internet system as well which has proven to work much more efficiently.
I would love to have you and your guests come stay with us again, please let us know if you will ever be in Emporia!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC