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Candlewood Suites Emporia – reviews, photos

2.0 of 5
2602 Candlewood Drive, Emporia, KS 66801
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Candlewood Suites Emporia
Ranked #3 of 13 hotels in Emporia
4.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
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    7
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    1
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Date Rating
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Unbelievably disappointing”
2 of 5 stars Reviewed 21 June 2011
2
people found this review helpful

For perspective, I have been a Priority Club member since about 1999, and I've been Platinum for a couple of years now. In short, I travel a lot.

On a recent cross-country drive with my wife, from California to Virginia, we stayed at this place because they were supposedly pet friendly.

For one night with one cat, they charged us a $75 dollar fee.

SEVENTY...FIVE...DOLLARS!

By comparison, the Candle Wood Suites in Winchester, VA charged us $12 for the cat for one night, and on average we paid $30 a night for the cat as we crossed the country.

To add insult to injury, the wireless Internet didn't work, and the desk clerk gave us a broken CAT-5 cable. Plus, we couldn't get the microwave to work, and the desk clerk told us in the most apathetic tone possible to use the one in the common room.

Worst stay on this trip, and among the three or four worst Priority Club stays I've had since joining. If I were driving through Emporia again with a pet, I would sleep in my car before staying here.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask rwjones52 about Candlewood Suites Emporia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah Leckron, Director of Sales at Candlewood Suites Emporia, responded to this review
17 October 2011
I truly appreciate your feedback and would like to apologize for your stay. I also apologize for the untimely response to your comment, I am new to this position and recently became authorized to access the account. We have taken your comment into consideration and are glad to say we have dropped our pet fee down to $12.50 per night. We have had many staff changes and I am confident you will find our staff friendly and helpful. Our hotel has a new internet system as well which has proven to work much more efficiently.

I would love to have you and your guests come stay with us again, please let us know if you will ever be in Emporia!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma
Senior Contributor
32 reviews 32 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“A Good First Visit”
5 of 5 stars Reviewed 5 May 2011
2
people found this review helpful

My wife and I go thru Emporia on a fairly regular basis and were looking for a different place to stay. Tripadvisor had some good feedback for this hotel so I took a look. We were able to get a good rate on an accessable room (my wife has had a hip and a knee replaced in the past year).The excellent service started even before we arrived. We received a phone call while we were still a few hours away to make sure they would have the right type of room ready when we arrived. And when we arrived we were greeted by name, told the number of points we were earning in the rewards system, and sincerely asked if there was anything else we needed. A coupon for free drinks (soda) from their refreshment area was a nice touch also. The room was clean and comfortable, access to the hotel was easy and the staff was genuinely friendly. Overall a good stay and we will return.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ikiser about Candlewood Suites Emporia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah Leckron, Director of Sales at Candlewood Suites Emporia, responded to this review
17 October 2011
So glad you enjoyed your stay at Candlewood Suites Emporia! We are beginning an exciting renovation to update our hotel and would love to have you and your guests come check out our new look!
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Minnesota
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Roomy and Comfortable”
4 of 5 stars Reviewed 27 March 2011
1
person found this review helpful

Wish we needed to stay more than one night to take advantage of the fully equiped kitchen ! Anything you need is there for an extended stay. Room was large and clean with comfortable double beds. No breakfast served, but plenty of options nearby. Quiet despite location to the highway and friendly staff.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask gnittat about Candlewood Suites Emporia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
US
Senior Contributor
44 reviews 44 reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
“Terrific Hotel and Staff”
5 of 5 stars Reviewed 13 November 2010
1
person found this review helpful

Great place to stay in Emporia. Meticulously clean and maintained beautifully. The staff here is extremely accomodating and demonstrate a true commitment to providing a pleasant stay. I had a business situation develop that required me to be on my computer and phone till 3 pm, and the staff kindly let me stay in my room (even though I'd already checked out). Bruffs Steakhouse is a nice, fun bet for dinner -large sports bar environment with very good food. Manager and staff at this Candlewood are perfectly lovely!

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask natcatz about Candlewood Suites Emporia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CA
Contributor
20 reviews 20 reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
“Beautiful, Comfortable, quiet, a definete Keeper!”
5 of 5 stars Reviewed 25 October 2010

Stayed here on our way home from Tulsa -- all the hotels in town were full for Emporia State Homecoming and we wound up with a handicapped room. Beautiful, clean, great staff, REALLY comfy bed, and quiet even though it's near the freeway! Really nice workout room and laundry, only dissapointments were no pool or spa and no breakfast!! There is a vending store you can buy things in and a kitchenette though. Would have liked better shampoos/soaps/etc in the rooms.

Great value too...

  • Stayed October 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ArmyWIfey about Candlewood Suites Emporia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Candlewood Suites Emporia

  • Candlewood Emporia
  • Emporia Candlewood
  • Emporia Candlewood Suites
Address: 2602 Candlewood Drive, Emporia, KS 66801
Price range (per night):* INR4,921 - 9,227

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