On August 4, 2003, I used Expedia to reserve a room at Econo Lodge Concordia, 89 Lincoln Street, Concordia, Kansas 66901. By email, I received an Expedia Itinerary Number, an Expedia Booking ID, and a Hotel Confirmation Number. The reservation was for one night, August 9, 2003. Upon arrival at the Econo Lodge Concordia, KS, my wife and I were brusquely informed by the desk manager that we had no reservation, that the hotel had no vacancy, and that she did not deal with Expedia. She stated that, unless we booked through "hotels," she would never honor any on-line reservation. When asked to look at the printout of our reservation confirmation from Expedia, she refused to examine it at all and harshly remarked, "I don't know anything about the Internet." She refused to call any other motel along the way to assist us in locating any other accommodation, and, when asked if she had any suggestions, her sole, curt response was "No!"I have submitted written complaints to Expedia, most strongly suggesting that Expedia remove the Econo Lodge Concordia (Kansas) from its database or at least flag its entry to warn other travelers NOT to use Expedia in an attempt to secure reservations at that Econo Lodge. Written complaints have also been sent to the headquarters of the Econo Lodge motel chain, to the Kansas Department of Commerce/Tourism, and to my financial institution (because, regardless of the fact that we were refused a room, the Econo Lodge definitely charged our credit card as if we were a "no show"!)In brief, avoid Concordia, Kansas, and its Econo Lodge like the plague!