This HIE has undergone renovations to a very nice standard. Colors are modern, muted sages and browns with dark woods that gave my 3rd floor room a masculine feel. Kudos to the hotel for using a 42" flat panel in the room - so many hotels skimp on the size of the their TVs, but this one felt large and theater-like. Only local broadcast channels are in HD; others are analog.
The bathroom renovation is also well-done, with a nice running bond tile-like surround in the tub/shower, stone and granite finishes, and a well-placed curved shower rod to make the shower space huge. Too bad the hotel didn't choose to pull the tubs altogether and go with a true shower-only experience, but I was in a QQ room and it's possible they may have done this in the K rooms.
Beds are the new HIE standard and are very comfortable. AC was quiet.
Breakfast included the signature cinnamon rolls and was abundant and clean.
Service levels were above average; whatever complaints caused such poor ratings by previous raters were non-existent in my experience.
My only nit is the rate. This is Colby, Kansas, not Denver or KC. It's rare to have to pay $105 a night for a Holiday Inn Express on the weekend in such a small town, and there was no AAA discount, a probable violation of AAA terms. I'm guessing the small-town owner charges so much...because they can. The local Hampton Inn was just as high, and these two are at the top of the quality scale in Colby.
Room Tip: With the 4th quarter 2011 renovation, all rooms should be nice for the next 2-3 years
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 November 2011
Thank you for your positive review of our newly remodeled rooms! We are very pleased to be getting such positive reviews from our guests on the new rooms. We are pleased to let you know that we do accept the AAA rate with a AAA card presented at check in. That rate is currently $104.99 which sounds like the $105.00 rate that you mentioned. The AAA rate is a 5% discount off of our Best Flex Rate. We do hope that if you travel through Colby you will choose to stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC