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Days Inn West Des Moines – reviews, photos

2.0 of 5
1258 8th Street, West Des Moines, IA 50265
Hotel amenities
Days Inn West Des Moines
Days Inn West Des Moines
Days Inn West Des Moines
Days Inn West Des Moines
Days Inn West Des Moines
Days Inn West Des Moines
Ranked #14 of 16 hotels in West Des Moines
3.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    3
    4
    5
    2
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Date Rating
Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“As Expected”
3 of 5 stars Reviewed 21 October 2011
1
person found this review helpful

If you are looking for a low-cost, clean room, this is a good pick. There are no frills but also no complaints. I suspect that the hotel is NOT American owned if that is a criteria for you but the staff was helpful and curteous. The breakfast is average, the rooms were average but clean. If you have allergies to cigerettes, ask for a room that has always been non-smoking. Although the hotel is all non-smoking now, I suspect smoking was allowed in our room at one time.

Room Tip: Ask for a room that has always been "non smoking" if the smell of cigerette smoke is a pro...
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kathy L about Days Inn West Des Moines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shena brooks, Manager at Days Inn West Des Moines, responded to this review
22 October 2011
Thank you for rating our hotel and providing your comments. We take great pride in Guest Service and Customer Satisfaction. Although it is our goals to meet the needs and expectations of each and every guest we serve, we realize that a few of our guest may not be completely vowed.

The hotel does have smoking and nonsmoking rooms available to the guest to book. We do not allow guest to smoke in our nonsmoking rooms. We do apologize that you were checked into a room that smelt of smoke.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be.

Again thank you for completing our survey.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muncie, Indiana
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“cheap, cheap”
2 of 5 stars Reviewed 1 October 2011

I had a one night stay and arrived late (after 10) - the hotel is older and in need of a makeover, but the room was relatively clean and a good size. The mattress was saggy and there was very, very light water pressure in the shower the next morning (it was a dribble, not light due to a hi-powered water saver shower head) -- and at 6 AM this seemed odd and is always a drag when you need a refreshing blast. The breakfast was a very basic all carbs selection of bagels, toast or boxed cereal, juice, coffee, and milk. For a quick, cheap, one-nighter only.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask D0ublebass about Days Inn West Des Moines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shena brooks, Manager at Days Inn West Des Moines, responded to this review
18 October 2011
Thank you very much for your comments. We appreciate all feedback from our guests; whether it is good or bad. We apologize that you were not satisfied with your stay.

We have reviewed low water pressure situation with our Maintenance Department and made some adjustments to make sure that it does not happen again.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Shena Brooks...
General Manager
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Lincoln, Nebraska
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“For the price...”
3 of 5 stars Reviewed 1 September 2011

Stayed here during the Iowa State Fair for its lower price. Not a great location but it was a roof over my head. Adequately clean. Desk staff were very nice and helpful. Not a bad place.

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Joe_Cool68510 about Days Inn West Des Moines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shena brooks, Manager at Days Inn West Des Moines, responded to this review
1 November 2011
Thank you for your compliments. Please know that your feedback is extremely valuable to us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Our greatest compliment is for you to return to us for The Best Value UnderThe Sun. We hope to see you soon.
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Southgate, Michigan
Top Contributor
103 reviews 103 reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
“Nice enough...”
4 of 5 stars Reviewed 25 August 2011

Location was good, we were there on a busy weeknight during the state fair. We were on our way to Denver, and actually went to 5 other hotels, and they were all full, so happened on the Days Inn. It is an older hotel, with basic amenities, but nice and clean. Breakfast in the morning was a limited continental selection, but adequate. Room has a worn carpet and rust stains in the shower. Otherwise, it was good enough for the night. Clost to restaurants. Front desk staff were friendly. Morning breakfast staff not so much. We paid over 100 for the room, and have gotten much nicer rooms for less.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask fourseastravelco1954 about Days Inn West Des Moines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shena brooks, Manager at Days Inn West Des Moines, responded to this review
22 October 2011
Thank you for your compliments. Please know that your feedback is extremely valuable to us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Our greatest compliment is for you to return to us for The Best Value UnderThe Sun. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Auburn, Wisconsin
1 review
2 helpful votes 2 helpful votes
“If you like cleanliness, or good service don't stay here!”
1 of 5 stars Reviewed 4 June 2011
2
people found this review helpful

This hotel was so terrible it prompted me to write the very first review I have ever posted! To begin with, the lady at the front desk was rude, and very short. Half of the time she acted like she didn't even hear us talking to her. My family and close family friends took up 7 rooms that night. That's about $700.00 we spent. For our $700 we received paper thin pillows, horribly uncomfortable beds, fitted sheets that seemed too small, as they came off the beds in the middle of the night and left you sleeping on a bare mattress(friggin nasty), a pool that was littered with leaves and insects and strangely wreaked of BO, a dirty, cold hot tub(when we went to the front desk the rude lady clerk for help she said "What!" before we were able to ask her to turn up the heat. As I was picking up the room I noticed a few spit out sunflower seed on the floor so I looked under the bed, and I found dead bugs, piles of lint, old motel coupons and flyers, change, scraps of paper a screw, electrical wire nuts, pens, and a distinct line where they just never bothered to clean. I have a year and a half old that puts anything she finds in her mouth. I wonder what she found that we didn't, and in a reputable establishment I wouldn't/shouldn't have to. As my wife was finishing up with checking out I brought my concerns to the new clerk on duty. He asked me if the clerk was a fatter lady(jerk), and listened to the rest of my concerns. After hearing all of this he explained that the rude clerk's last day was Tuesday, so they had to put up with her, "unfortunately we did too", until then. He then began to threaten to fire the housekeeping staff (who weren't even around) to me which seemed odd. Then he asked me if there was anything else he could help me with and told me to have a good day. There was no offer of compensation, no discounted future visit, no gratification. No one in my party will ever be back. THE BBQ NEXT DOOR WAS HORRIBLE TOO!

Room Tip: Don't stay at this Days Inn.
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  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask grohlson about Days Inn West Des Moines
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Additional Information about Days Inn West Des Moines

  • Best Western West Des Moines
  • West Des Moines Best Western
Address: 1258 8th Street, West Des Moines, IA 50265
Price range (per night):* INR2,740 - 5,928

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