Nice room and nice pond view. However, The whirl pool quit working that night and we needed heat turned up in the room. Could hear the wind. Nice view and good location. Staff was friendly. Too bad they couldn't do more to make our checking account right due to their double charging.which should not have been done in the first place. They charged us for full price and then again for the discount price which we qualified for.
- West Des Moines Holiday Inn
