Hello!
The staff at this hotel is incredible!! A note was in the room about how the staff and management really cared about our opinion. I'm an analytical person and saw some things that I thought the management would want to know about. They were not things that were worth complaining about to the staff. I wrote myself a note to remember what to tell management when I had a chance to call. I was busy and left for a bit the next morning of my two day stay. Imagine my very PLEASANT surprise to find Trudy, who cleaned the room, had told maintenance right away. My room was clean and the maintenance man was finishing up, when I got back! THEY worked quick. They took the little things seriously!
Also great is the hottub, pool for the kids, all day/night fresh coffee downstairs, (and inroom coffee), safe atmosphere, FREE WI-FI, FREE breakfast! both healthy and hearty options! (make your own waffles, hard-boiled eggs, 3 fresh fruit, milk, (2% and skim) 2 kinds of juice, breakfast sandwiches, and pancake/sausage on a stick. Oatmeal, mini muffins. Soooo many options!
VERY pleasant staff.
I'm a local and NOW I know which hotel I can recommend!!!
Things to note:
View is limited, and chair at desk was for people with very short legs, pool is small, but was never used by others but my kids!
MANY towels available at pool. Mall close by, many restaurants. Best Chinese restaurant (menu) nearby as well. Many close enough to walk to but really not safe, due to mall area traffic and lack of sidewalks, BUT can go to Burger King and Subway.
I got a GREAT deal using Priceline ($45.00) as they picked my place! It also filled up later, as someone looked for a room my second night and was full. Nice recommendable place!
Special recommendations for Trudy, also Morning Reception, and Maintenance Man!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC