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Super 8 Waterloo – reviews, photos

2.0 of 5
1825 La Porte Road, Waterloo, IA 50702
Hotel amenities
Super 8 Waterloo
Super 8 Waterloo
Super 8 Waterloo
Super 8 Waterloo
Super 8 Waterloo
Super 8 Waterloo
Ranked #12 of 15 hotels in Waterloo
3.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    0
    4
    2
    1
    4
Date Rating
Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
“Worst experience!!”
1 of 5 stars Reviewed 18 August 2011
1
person found this review helpful

This is by far the worst hotel that I have ever stepped foot in. The rooms smelled musty and moldy, the police arrived on our first morning there to break up a domestic dispute, and there was a constant stream of shady characters coming in and out of this place. While it is by far the cheapest stay in Waterloo, it was worse than I could have imagined. Any negative reviews you have read about the Super 8 in Waterloo are all true, plus more!!!! This was my first and last experience with the Super 8 chain of motels.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ohjoy2011 about Super 8 Waterloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clanton, Alabama
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Don't Forget the Raid”
1 of 5 stars Reviewed 5 July 2011
1
person found this review helpful

I usually have had good luck with any Super 8 that I have stayed in, and have stayed in at least 30 of them in the past several years while working with my job in many different states. But this one, was not so "super".. After getting settled in somewhat, I was about to finally get some rest.. So, I pull back the corner of the bedding, and was greeted by a BED BUG!! As soon as the light hit it, of course it tried to scurry for the shadows, but I killed it before it got away because I wanted the hotel staff to see it.

I will say that the lady at the front desk was extremely nice, and very sorry for what had happened. It wasn't her fault. She gave me another room on the first floor, and told me to make sure it was ok, and if not then she would keep trying. In this room, the carpet was soaked, with a damp smell that filled the room. Apparently there is some sort of foundation problems here.. I started searching the bedding, and did not have to look for very long, and found bugs. It was not bed bugs this time, but tiny slender looking bugs by the hundreds, yes, hundreds. I assume they were here due to the moist enviroment. Upon closer examination, I noticed that the room was the epitome of just plain filth. It looked like someone had puked down the side of the mattress and box springs on one of the two beds in this room. There was crumbs and trash in the middle of the floor, not up close to the edge where the vacuum could not pick up, but in the middle. I could go on and on, but I think you get it. The maids obviously do not do their job, period. By this time, it was 2 in the morning, and the nice lady at the desk finally found a decent room back on the 2nd floor that I accepted. It was still dirty, but had no bugs and was definately the lesser of the evils. This hotel has major issues, and should be ashamed to rent a room out to anyone while it is in this condition. If you stay here, you will be disappointed, I know I was..

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lj0472 about Super 8 Waterloo
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Cherokee, Iowa
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
55 helpful votes 55 helpful votes
“Covenient, but needs a remodel”
3 of 5 stars Reviewed 16 December 2010

We stayed here on our way to Iowa City Hospital. It's location is great, right near the interstates. The rooms were old and funiture had rips in them, kind of reminded me of an airport motel. It was single digit weather that evening and the air was leaking in so bad on the sides of the heating unit, that I had to take whatever papers I could find to block it.

  • Stayed December 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask maddmurf about Super 8 Waterloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
US
1 review
1 helpful vote 1 helpful vote
“Horrible”
1 of 5 stars Reviewed 14 June 2009
1
person found this review helpful

This hotel was extremely shabby. The night clerk was rude. Although we requested to have a non-smoking room and confirmed it in person before going up, we got a smoking room which REEKED of smoke. The room was dirty. My toddler found old food crumbs on the floor and bigger pieces of "garbage". The bathroom was not clean. The shower curtain was torn so part of it was not even hanging properly to close. The clerk claimed there were no more rooms available so we spent a very uncomfortable night in a reeking room.

In the morning, checking out took 20 minutes. The lobby has the "breakfast" area and the morning clerk was sitting there while we waited to check out. Several times she looked in our direction but did not come up to check us out until she was done taking her break.

I wrote a letter to complain about the service and received a poorly written apology.

  • Stayed October 2008, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask diabolka about Super 8 Waterloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TharaldsonCorporate, Hotel Management Company at Super 8 Waterloo, responded to this review
11 September 2009
I would like to thank you for the feedback on our hotel. We value all feedback from our guests and utilize it to evaluate what we are doing right and what can be done to improve each stay for all our guests. We are always open to suggestions as we continuously look for ways to improve our guests’ experiences at our hotel. We desire to address any situation immediately in hopes that you will look to us again in the future when booking a room in Waterloo.
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Michigan
Senior Contributor
32 reviews 32 reviews
Reviews in 28 cities Reviews in 28 cities
56 helpful votes 56 helpful votes
“Typical Super 8”
3 of 5 stars Reviewed 13 June 2008

Stayed one night. Very typical Super 8. Thin walls/ceilings. Tiny breakfast area. No lobby PC. Located next to shopping district. Taco Bell shares parking lot, many other dining/shopping options nearby. No major issues.

  • Liked — Cost
  • Disliked — Lack of ameneties
  • Stayed May 2008, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask woodsfarer about Super 8 Waterloo
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Additional Information about Super 8 Waterloo

  • Super Eight Waterloo
  • Waterloo Super Eight
  • Waterloo Super 8
Address: 1825 La Porte Road, Waterloo, IA 50702
Price range (per night):* INR3,132 - 4,138

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