We stayed here for a wedding, and it was just OK. It was definitely clean and well-maintained, the staff were friendly, and it was a decent price, but our first floor room was LOUD. Each night we had lots of stomping sounds from the room above us. We reported the noise to the front desk 2 of the 3 nights, but it didn't seem to make a lot of difference. The location is close to lots of shopping and restaurants (including a Goodwill that share the parking lot, if that's your shopping scene). If we go back to Waterloo and can't stay with family, I'd stay here, but I'd insist on a room on the top floor.

Nice big bathrooms. The air conditioner worked great. Loved the three super comfy pillows for each bed. Front desk clerk was helpful in helping me find some local pizza joints. Nice fridge, microwave, and flat screen tv.
Found some left over food from the previous guests in the fridge. The pool was cold! I mean cold. That was very disappointing, as we got there early so the kids could go swimming. Even the kids wouldn't get in. The breakfast was average at best.
Pretty nice place, but glad we didn't pay full price.

We occupied six rooms for 4 nights and enjoyed the hospitality shown to us by the hotel staff. We were offered the use of the breakfast dining room at night for games and snacks. Our rooms were beyond spacious. My family had a king suite which consisted of a bedroom with King bed, living room with queen sofa, kitchenette and living area. Plenty of room for 12-15 of us to hang out in without sitting on each other. The breakfast was a notch above your typical free hotel breakfast food with eggs, waffles, potatoes etc... Fresh cookies and coffee are available all the time. Decent indoor pool and workout room.

Spending the weekend at this hotel was a great experience for my whole family. Our young children enjoyed the pool and the hot tub was the perfect temp for everyone to enjoy as well. Clean, comfortable pool area. And a local artist did a fantastic job in painting the walls throughout the property. These wall paintings made for a cozy, peaceful environment. And after running around with my toddler, I enjoyed seeing such beauty!

The room had 2 double-beds which were comfortable. Great flat screen TV with high-tech jacks on the back that my husband said could be used to play a movie from our laptop. He was impressed with it. I liked the microwave and fridge that were standard amenities. My husband also liked how the ice machine was on the same floor.

The hotel is located right off a main highway and was close to plenty of restaurants, popular stores, etc. Our toddler accidentally wacked my husband in the face when playing on the bed and broke his glasses. The eyeglass repair store was only minutes away. We appreciated that!

We enjoyed their buffet breakfast most. The manager and staff were incredibly helpful and kind. If there was something I liked least, it might be the noise of the air conditioner/heater in the room - going on and off to regulate the temp. But it made the temp of the room quite comfortable so it was bearable. And we all slept well!

Overall, we loved the hotel and would stay there again if we ever visited Waterloo again.