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Comfort Suites at Living History Farms – reviews, photos

2.5 of 5
11167 Hickman Road, Urbandale, IA 50322
Hotel amenities
Comfort Suites at Living History Farms
Comfort Suites at Living History Farms
Comfort Suites at Living History Farms
Comfort Suites at Living History Farms
Comfort Suites at Living History Farms
Comfort Suites at Living History Farms
Ranked #4 of 10 hotels in Urbandale
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    11
    9
    3
    1
    2
Date Rating
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Yep, that's one nice hotel.”
4 of 5 stars Reviewed 8 February 2012 via mobile

I'm a trucker and needed a place with enough room to park my rig and trailer. The room was $99 but I got them to nock $10 off. The room was plenty big, the TV was a newer 32" HD flat screen. The toilets needed two flushing and the shower head was hard to adjust angle. They give you a "coupon" for a free adult beverage good at The Machine Shed (restaurant right next door(great food, average price)) or at the front desk. Beds were comfy. All in all not a bad place. You might save a couple buck staying next door at the Sleep Inn but whatever. Only issue is its kinda hard to get to it. You have to drive thru the restaurant parking lot to get to the hotel, and it's not clear that THAT is what you need to do.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“In Dire Need of Renovation”
1 of 5 stars Reviewed 20 October 2011
1
person found this review helpful

This motel is 20 yrs. old & definitely shows its age. The toilets don't get the toilet paper down in one flush. There is no automatic door upon entry for use by the disabled, despite the blue/white wheelchair sign next to the door. On the same note, there are no elevators in the building. Anyone other than someone with a backpack or a small overnight bag & not much else had better hope & pray for a first floor room because otherwise you'll have to carry all your gear up the stairs on your own.

There are only double beds, not queen beds. Our daughter & her husband had only one bed in the adjoining room & IT was only a double bed. I would have expected a king bed there, or at the very least, a queen. We had 3 adults in our room crowded into 2 double beds & the beds were old & non-supportive, causing my husband to roll to the middle, pushing me to the edge on my side. It was so bad that I opted to sleep on the twin size hideabed by the 3rd night & it was missing springs under one of the bottom corners so that there was NO support there for the mattress. When I sat on the other bottom corner of the bed, I fell right through. That being said, the hideabed was STILL more comfortable than the bed, simply because I had more than a foot to spread out, something I did NOT have when my husband rolled into me through no choice of his own.

The television picture in our room was quite dark, a sign the television is wearing out. Our daughter's television had a strong bluish cast to everything. These televisions are OLD. They need to be replaced & modernized & flat screens would be nice.

The shower curtain must have gone through a VERY hot dryer, because it was a good 6-8" too short for the shower rod, leaving the guest to have to decide which end of the tub he wanted to try to protect from allowing the water out of the tub. Curved shower rods are great only if the curtains FIT them.

There are signs in the bathrooms telling guests that if we want to help the environment, we should hang our towels so that they may be reused. We did just that & they were all replaced...EXCEPT the one that our daughter had left on the coffee table in the sitting area. They need to teach the housekeeping what the signs mean.

While there was a coffee maker in the room, I made myself a pot our first morning there & the coffee was never replaced the next 2 mornings. Why have a coffee maker if they're not going to provide replacement coffee??

I went down to the complimentary breakfast offered off the lobby & it was adequate. However, the tables where the guests were supposed to eat were absolutely FILTHY. As tables emptied, no one came around (as in other motels where we've stayed) to wipe the tables down. It was made all the more obvious because they are glass tables, so smears and spills are glaring.

The night BEFORE our daughter & her family were checking out of their room, their keys had been deactivated. They had them rekeyed, only to have the same thing happen the following morning before they'd checked out, making it exceedingly difficult to load all their things (including baby gear for a 4 mos. old) into the car. That same night, our other daughter's key had been deactivated for OUR room.

Seriously, if it hadn't been for the fact that our older daughter & her husband had all the baby things to juggle, we would have checked out after the first night & moved to a different motel. I can't think of anything positive to say about this place except its proximity to my parents retirement community. I take that back...the rooms were fairly well soundproofed.

Room Tip: Get a first floor room or don't get one at all.
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  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
“Great place for a family reunion”
4 of 5 stars Reviewed 19 August 2011

I just loved this place! We reserved a 1 King Suite off the pool for a family reunion/anniversary party and it couldn't have worked out better! There are tons of seats in the pool area including a portion of the breakfast area. PLUS more seating right outside, some of it in a gazebo! So perfect! The kids stayed busy in the pool. They also have a public area TV where are the kids could watch together and computer that the older kids could enjoy! The staff was wonderful. My only complaint was the breakfast. Not much space and the variety was lacking. Would have liked to see some fresh fruit and more healthier cereal options.

Also, a BIG thank you to the General Manager! There was some mix up with the information that I received about the hotel. He was more than happy to work to meet our needs! It was fantastic and all my family loved it!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peabody, Kansas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Somewhat disappointed”
3 of 5 stars Reviewed 5 August 2011
1
person found this review helpful

The room and bedding was great. Breakfast was another matter. Area not big enough and only stairs to tables. Guests scattered in pool area, lobby and outside eating. Food selection minimum, brown amd green bananas, messy cereal bar,and coffee pots not checked enough (ran low) .

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask peabodygal7 about Comfort Suites at Living History Farms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“GOOD HOTEL and LOCATION”
5 of 5 stars Reviewed 21 July 2011

Arrived rather late and Derek at the Front Desk was pleasant and my room was great. Eat at the Machine Shed next door for homemade style food and lots of it!

Room Tip: Be sure to get a reservation in advance, they are usually pretty busy.
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  • Stayed July 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Comfort Suites at Living History Farms

  • Comfort Suites Urbandale
  • Urbandale Comfort Suites
Address: 11167 Hickman Road, Urbandale, IA 50322
Price range (per night):* INR6,385 - 9,130

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