My husband and I do a lot of weekend traveling. On Friday night we originally had reservations for the Holiday Inn in Coralville, but we were ahead of schedule so we changed our reservations for Newton, IA. We have stayed at Holiday Inn Express locations before and have never been disappointed... until now.
We arrived after dark and the hotel looked nice from the outside - we thought it was a newer establishment. When we walked in everything looked dated... maybe from the 80's, but it appeared to be clean. Svetlana at the front desk was very friendly and checked us in quickly.
When we got to our room everything appeared to be fine, but upon further inspection everything had some wear to it. It seems as if this location is meeting the bare minimum of what the hotel chain requires. The pillows were not comfortable. The bed linens were very thin and had a low thread count, the towels were thin and scratchy. In the bathroom there was a crack in the tub. As a previous reviewer mentioned, there is almost no water pressure from the shower head.
While nothing was dirty, it just wasn't what I have experienced at other Holiday Inn Express locations. It seemed more like a Motel 6 or Comfort Inn.
I would not stay in this hotel again. I would travel the extra distance to Des Moines and stay somwhere else.
- Newton Holiday Inn
