Awful from beginning to end. Original room had such a pugnant stench/odor that we had to be moved to another room the first night. They had no other room so we had to move back to the original room the second night and the housekeeper was supposed to deep clean the room before we went back in. Well, they didn't clean the room (and apparently hadn't been cleaned before we came in the first night). There were human fluid stains (blood) and other stuff on the bed sheets. There was black mold in the bathroom. We were told the hotel was "old" so we should expect that. The toilets overflowed (without any help) and we were told that a lot of the toilets have been overflowing. The general cleanliness of the room was awful overall. I overheard the housekeepers talking at the morning breakfast (yes, they do everything there) that she had to DNR the room and that it was awful. Sure she didn't know I overheard. The outside pool area has room A/C unit venting into the room without any other A/C or ventilation so the room temp was around 100 degrees (high humidity). I had to watch my kids swim through the glass as it was lika a sauna in there. Manager did refund the room cost, so that I can't complain about. Did not live up to the brand name for us.
- Holiday Inn Keokuk
- Keokuk Holiday Inn
