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Alexis Park Inn & Suites – reviews, photos

1165 S. Riverside Drive, Iowa City, IA 52246
Hotel amenities
Alexis Park Inn & Suites
Alexis Park Inn & Suites
Alexis Park Inn & Suites
Alexis Park Inn & Suites
Alexis Park Inn & Suites
Alexis Park Inn & Suites
Ranked #7 of 9 Iowa City B&B and Inns
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    11
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    2
    3
    5
Date Rating
parnell iowa
1 review
1 helpful vote 1 helpful vote
“CLEAN HOSPITABLE REFRESHING!!!”
5 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

Having stayed in 100's of fine rooms across the midwest over the years. I must say that this most recent visit to Iowa City was a very pleasant surprise. My wife and I were expecting the usual above average stay Alexis Park Inn and were amazed at what the new management has done.
New furniture and appliances for starters. So much has changed. Cleaner, more spacious rooms with newness all over! Even the staff are so warm, friendly and inteligent. I'm just floored with how refreshing this stay was. Oh and did I mention the breakfast in the lobby, very satisfying.
Compared with the choices in eastern Iowa, we got the most for our dollar here and will be staying on a regular basis as often as we have a chance.
We usually stay at motels by neccessity because we have to be in the area. Now we will be coming to the area more often because we look forward to staying at the Alexis Park Inn!
THANK YOU ALEXIS PARK INN and see you soon!!!

Room Tip: Have stayed in several, just let these fine people know if you have any special needs, i.e. pets, ha...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chris d about Alexis Park Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Well recommended!!!”
5 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

I stayed in this hotel for two months and I feel that it was a wise decision. The room i stayed in has a bedroom, kitchen as well as a living room area. I felt like I was staying in an apartment instead of a hotel room. I just had to move in with my luggage. Everything was clean and the place looked almost brand new when I checked into the room. Cable and internet are available so that is great. The service is awesome! I settled in almost immediately as they were quick if I needed anything. Everyone is so friendly that it is comfortable to ask for help. The monthly rate is pretty worth the stay in this hotel. On weekdays, there is a bus that stops right infront of the hotel to take you to downtown. So it is pretty convenient. I must say my experience staying in the hotel was just great! :)

  • Stayed November 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask beruangteddy about Alexis Park Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
“Honestly, this place is awful!”
1 of 5 stars Reviewed 5 November 2011
1
person found this review helpful

I was so angry with myself for not researching better. My daughter and I had planned to go for the weekend to see the University of Iowa and thought we would make a weekend of it. I booked a room here for two nights at $470. (granted the prices were higher because there was a big football game going on) but really, $470? Truly, it is disgusting. The carpet in our room was sticky, there were so many flies in there and when we turned the faucet on the water came out brown.
I can not believe "guests" wrote these positive reviews, I can not imagine for a moment that we are speaking of the same place, there is just no way. Even if your standards are lower than mine may be, there is NOTHING at all close to luxurious here, it is far fetched to say the in least.
I have NO reason to lie, I have never ever written a poor review before- for anyone...it's not my style. We stayed the first night only because it was late and we could not find anywhere else. we checked out the next morning. They would not credit me, I was charged full price, I just thought I needed to write this and hopefully you will take my advise and stay clear of Alexis Park Inns. :(

  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask nickigirl about Alexis Park Inn & Suites
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alexis2009, Manager at Alexis Park Inn & Suites, responded to this review
8 November 2011
Guest threatened she works for Chicago Tribune, I sure hope she is not a journalist. Here is the true story in her case, swear to god: Guest book a premium price football weekend with a 2-NIGHT minimum. Guest understood and agreed to 2-night minimum and can't cancel within the cancellation policy or will be charged both nights. Guest called on arrival date wanted to cancel on reason that her daughter is getting stitches in emergency room. I requested a doctor's note to be faxed to me. Guest said she can't do that. So I offered to either if I can rerent the room for both nights then guest won't be charged at all or Guest will be charged just for 1 night instead of 2 nights if guest decides to cancel. Guest decided if I can't rent it out by 4pm then Guest will come. Unfortunately we didn't get it booked by 4pm so Guest checked in later that night. In the morning of the next day, Guest made no complaint at all about anything. Guest said she is meeting up with friends later but thinking to go home the 2nd night so wanted us to try again to rerent her room by 4pm or she'll come back to stay. Her room didn't get rented but Guest decided to go home the 2nd night at no fault of ours but her choice.
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“Rude and Scary”
1 of 5 stars Reviewed 24 August 2011

Do not check in late! Sign says staff on site - but I had to wait 25 minutes for someone to show up. He was beligerant and told me "don't be like that" when I was upset that I had to wait so long. Took him a long time to check me in, the whole time lecturing me on what was wrong with me. Every now and then he would just stop what he was doing and stare at me with a mean look. Shortly after I got to my room and put the locks on he was knocking at the door telling me to open it - he needed me to sign something. I told him to go away or I would call the police. He left and so did I. I stayed that night at another hotel. Alexis Park offered only a 15% refund and then said they wouldn't even give that because it did not make me happy. I've stayed at Alexis before, but never again.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexis2009, Manager at Alexis Park Inn & Suites, responded to this review
1 September 2011
Our on-call night person works for road paving company and due to car trouble happened to be late the night guest checked in. In normal circumstances, our on-call night would stay up and wait till 4am in the morning for the last guest to check in. This guest was furious and screaming at the night person at his arrival from his ride. Guest stated untrue response from the night person on her reviews. There has never been a single complaint on any of our staff's behaviors since we took over a few months ago. This guest even made a complaint to me that our night person had to ask for her name twice to find her reservation. Guest said she agreed to the discount and would be happy. And we refunded her as promised.
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Iowa City, Iowa
1 review
“Got To Stay here..”
5 of 5 stars Reviewed 14 July 2011

I loved my stay at the Alexis Park Inn.. The staf was awesome, anything i needed was there before i even asked, my room was cleaned and beddings where changed everyday, i was here for 3 weeks and i cannot give out 1 complaint...everything i have to say is COMPLAMENTS!!!

  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask booboo002 about Alexis Park Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Alexis Park Inn & Suites

1165 S. Riverside Drive, Iowa City, IA 52246
Price range (per night):* INR4,201 - 4,201

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