Wall paper pealing off wall and a LOT of water damage stains. Floor was not vacuumed well and had obvious debris. Toilet would not flush and almost overflowed several times. Shower did not drain well. Mold starting to build around tub. There were 4 people staying on this reservation and only 3 towels in the room. When we went to ask for more towels the front desk clerk argued several times and wouldn't give towels. Finally did get more but such a hassle. We understand the need to conserve water and we didn't use all the towels but we just wanted to be sure we had enough in case we needed them. It didn't need to be such a big fight. Witnessed another guest asking for sheets and the clerks said they didn't have any sheets in the building. Really? ALL breakfast food items were blah, watered down, and not appealing. Floor boards in dining area covered in grime. More pealing wall paper. Worn carpet in building so bad that there was holes in it. Overall a very disappointing experience and I can't believe I burned reward points on such a crappy experience. Is this what people get with points? Gross. Won't be back.

My wife and I visited Dubuque for the 4th of July weekend. We had a great time. The staff was friendly and they made sure to greet us in the morning during breakfast time to ask how our stay was going so far. I will definitely stay here again when I am in the area.

The location is nice being right off of 151, but it is a couple miles away from the downtown.

from check in it was bad..room wasnt what we thought, wall paper was falling off room seemed to be in need of update no hair accessories best thing was on departure breakfast

We took 2 rooms for a one night stay at this hotel and I am happy with the room, cleanliness and other amenities. It is very near to the Crystal Cave and the Mines of Spain. The front desk people are very polite. Talk to them if you do not know the place and they will suggest you nice restaurants and other things.