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Hampton Inn Des Moines-Airport – reviews, photos

2.5 of 5
5001 Fleur Drive, Des Moines, IA 50321
Hotel amenities
Hampton Inn Des Moines-Airport
Hampton Inn Des Moines-Airport
Hampton Inn Des Moines-Airport
Hampton Inn Des Moines-Airport
Hampton Inn Des Moines-Airport
Hampton Inn Des Moines-Airport
Ranked #18 of 43 hotels in Des Moines
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    2
    11
    10
    4
    0
Date Rating
Central California
Senior Contributor
34 reviews 34 reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
“close to aiport makes it worthwhile”
3 of 5 stars Reviewed 18 September 2011

I stay here 3 or 4 times a year (company booked room).
Pros:
*5 minutes from airport with 24 hour shuttle
*typical Hampton hot breakfast
*staff is pleasant and accommodating
Cons:
*rooms are small, in the 2 bed room the chair under the desk can't come out from under the desk without hitting the bed
*a/c unit is pretty loud
*it's a 1/4 mile walk to Perkins or McDonalds, that's it for close restaurants.
Our corporate rate is very low, that makes staying her worthwhile. If you're staying over night and flying in or out of Des Moines this is a good choice. If your looking for a vacation hotel it would not be my first choice.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask lkm55 about Hampton Inn Des Moines-Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan Bush, Director of Sales at Hampton Inn Des Moines-Airport, responded to this review
11 October 2011
Thank you for your review of our Hampton Inn! We're glad that your corporation has special rates with us! We strive to be an excellent transient business hotel as well as a place for families to feel comfortable! We have maintenance associates cleaning out our heating/cooling systems in the rooms to make them as quiet as possible. We hope you stay at our Hampton Inn again when business leads to Des Moines. Thank you!
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Iowa, USA
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Average hotel, decent breakfast. Surprisingly responsive management.”
3 of 5 stars Reviewed 12 September 2011

1. Room was reasonably good, though perhaps slightly overpriced. AC was unusually loud.
2. Breakfast quality was decent.
3. I had Hilton Gold status during the stay, but didn't feel any difference (versus Hilton Blue, the basic status) during my stay. Have been waiting over 1 month for some of the HHonors points to post.
3. I was bringing baby, for whom I'd requested a clean crib. However, the portable crib that was delivered to the room was not clean and the front desk said they had no disinfecting wipes that I could use to clean the crib myself. So, I cleaned the crib to the best of my ability using infant wipes and towels. I reported this to management and gave some suggestions on improvement - I was pleased with how they handled the issue and promised to change their policies on infant crib sanitation.

I'd rate it either Average or "Good" if I could, but TripAdvisor allows either Average (3) or Very Good (4), with no option for Good. So, I'll go with Average.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan Bush, Director of Sales at Hampton Inn Des Moines-Airport, responded to this review
11 October 2011
Hello! Thanks for taking the time to write a review of our Hampton Inn! At our Hampton Inn, our number one focus is on the guest. We will do whatever it takes to make you happy! I also thank you for giving us some suggestions to better improve our hotel. We are always looking for ways to strive in excellent customer service! Have a great day!

Nathan
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Iowa
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“OK - that's all”
3 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

There was little that I saw in this property to justify over $100 a night for a room. I could have stayed at the Super 8 across the street for much less money but the same experience. The hotel is clean and the fridge and microwave in the rooms is a nice extra. However, I found the bed very uncomfortable. There is a pool and exercise room, but again, these do not add up to over $100 in value - especially since there were several maintenance issues with my room.

  • Stayed August 2011, travelled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Freddy62 about Hampton Inn Des Moines-Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chariton, Iowa
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Very clean”
4 of 5 stars Reviewed 26 June 2011

We were very happy with our stay, very clean,which is good! The staff person who checked us in was very nice and told us we could get a sack breakfast in the morning before our 530 am flight. Very good. The only thing I was slightly disappointed with was the lack of channels. Hardly any channels to speak of,which would of been nice. But I was happy overall.

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask suite79 about Hampton Inn Des Moines-Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis,Mn
Top Contributor
57 reviews 57 reviews
Reviews in 48 cities Reviews in 48 cities
10 helpful votes 10 helpful votes
“Park and Fly Stay”
3 of 5 stars Reviewed 21 March 2011

We booked a Park and Fly room at this Hampton Inn. We had a 10 day cruise and needed to catch an early morning flight. The Hampton Inn had sack breakfast waiting for us at the desk. The Van took us over to the Airport at 4:30 AM so that was not a problem. Getting back to IA, we missed a connection due to travel delays and were able to contact the hotel to cancel the room we had planned to stay in when we arrived late in the day at the end of our trip. The car was at the hotel waiting for us when we finally got back a day late.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask business-traveler-Mn about Hampton Inn Des Moines-Airport
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Nkbush, Director of Sales at Hampton Inn Des Moines-Airport, responded to this review
13 April 2011
Thank you for taking the time to write a review for our hotel! We value everyone's feedback! I am glad you enjoyed your stay, and hope you park and fly with us again!
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Additional Information about Hampton Inn Des Moines-Airport

  • Hampton Inn Des Moines
  • Des Moines Hampton Inn
Address: 5001 Fleur Drive, Des Moines, IA 50321
Price range (per night):* INR4,873 - 8,794

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