Fantastic staff at this hotel. When we checked in (on a reward) we were given a room that had been recently remodeled. The fumes from the new carpet were irritating to one of us, so they immediately sent up a bell man with a key to an alternative room. The alternative was a beautiful two-room suite! Staff was also great about booking us a nice restaurant, and the shuttle took us to and from the restaurant with little delay. Great service. The breakfast is included in the price and includes a full grill menu. Unfortunately the quality of the cooking was pretty low, and the person taking the order had never heard of Celiac disease or the need to be gluten free. They brought the breakfast with toast perched on the top. They immediately made it good, and the young woman personally came to our table and apologized, so I attribute the error to lack of training by management, not negligence. I hightly recommend staying, just adjust your expectations for the breakfast accordingly.
Room Tip: If you are sensitive to solvents or commercial adhesives, ask if the room was recently remodeled whe...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC