I stay at this hotel at least 10 times a year for multiple days. I have NEVER had a bed bug bite and I have never seen poo on the sheets. If there is a problem, I only have to call the front desk and they take care of it. I once complained that the air conditioner was too noisy and they made it a point not to give me that room again.
I have bad hips, so they are very good about giving me a first floor room. I have stayed in the handicap room and it is very comfortable and quite convenient.
If you get to the hotel about 4:00 or 5:00, they have freshly baked cookies available. Staff is friendly and very helpful. I don't particularly like the Drake Diner, so I have received some good advice on other places to eat in the area.
I am suspicious of people who put in multiple reviews with the exact same complaints.
The have wireless access and computer access if you need it.
Breakfast is fine and there are things even a diabetic can enjoy.
- Holiday Inn Des Moines
- Des Moines Holiday Inn
