We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Holiday Inn Express Des Moines/Drake University

Holiday Inn Express Des Moines/Drake University – reviews, photos

2.5 of 5
1140 24th Street, Des Moines, IA 50311
Hotel amenities
Special offer
Save up to 20% -Book Early
Holiday Inn Express Des Moines/Drake University
Holiday Inn Express Des Moines/Drake University
Holiday Inn Express Des Moines/Drake University
Holiday Inn Express Des Moines/Drake University
Holiday Inn Express Des Moines/Drake University
Holiday Inn Express Des Moines/Drake University
Ranked #9 of 43 hotels in Des Moines
4.0 of 5 stars 34 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

34 reviews from our community

    Trip type
Traveller rating
    6
    18
    3
    3
    4
Date Rating
Iowa
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Great Hotel”
4 of 5 stars Reviewed 10 January 2012

I stay at this hotel at least 10 times a year for multiple days. I have NEVER had a bed bug bite and I have never seen poo on the sheets. If there is a problem, I only have to call the front desk and they take care of it. I once complained that the air conditioner was too noisy and they made it a point not to give me that room again.

I have bad hips, so they are very good about giving me a first floor room. I have stayed in the handicap room and it is very comfortable and quite convenient.

If you get to the hotel about 4:00 or 5:00, they have freshly baked cookies available. Staff is friendly and very helpful. I don't particularly like the Drake Diner, so I have received some good advice on other places to eat in the area.

I am suspicious of people who put in multiple reviews with the exact same complaints.

The have wireless access and computer access if you need it.
Breakfast is fine and there are things even a diabetic can enjoy.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sugarfoot45 about Holiday Inn Express Des Moines/Drake University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpressDrake, Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
26 January 2012
Thank you very much for your positive review. As a new manager here it is greatly appreciated and it was nice to meet you last week.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iowa
Top Contributor
81 reviews 81 reviews
Reviews in 55 cities Reviews in 55 cities
62 helpful votes 62 helpful votes
“A reasonable choice when visiting Drake”
4 of 5 stars Reviewed 22 December 2011

As this property is immediately adjacent to the Drake campus (and also the Drake Diner), it is very convenient for visitors to the University. It has a very typical motel ambiance (plastic shower, no closet), but the front desk was friendly, and the bed comfortable. The choice of firm and soft pillows was a nice touch, as was the bag of goodies for Holiday Inn reward club members. The breakfast was not good - no fruit, tired-looking hot dishes, so we opted for cereal - but then the milk was clotted and spoiled. So this would be an area for improvement, but overall if you are looking for basic accomdation near campus, this is fine.

Room Tip: Some of the rooms are very close to the lobby - this would likely be rather noisy.
See more room tips
  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Fuzby about Holiday Inn Express Des Moines/Drake University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
26 January 2012
Thank you for your positive review, despite your problems with breakfast. I took over as manager a week after your stay and appreciate the feedback so that I can ensure any problems are addressed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clear Lake, Iowa
1 review
“Great stay at Holiday Inn Express”
5 of 5 stars Reviewed 13 November 2011

We recently stayed at the Holiday Inn Express and had a wonderful experience. We were traveling with a quadraplegic young man and the staff could not have been more accomodating. The rooms were spotless with easy access. The staff was so pleasant and helpful. The Drake locale was so convenient and the restaurant located next door was delicious and easy to get to by wheelchair. Thanks so much.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mary M about Holiday Inn Express Des Moines/Drake University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
15 November 2011
Thank you so much for your kind words. We are so pleased that we were able to accommodate you and your special needs while on your stay at our hotel. We hope to see you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Senior Contributor
27 reviews 27 reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
“Great Staff/Location/Room”
5 of 5 stars Reviewed 26 October 2011

We needed a place to sleep on the way from Denver to Chicago. This location was a few minutes from the highway. It was a very large room with a sliding door accessing a nice outdoor area/courtyard. It was too cold to have the door open, but it was nice to see the open space outside of our room.
The hotel was clean, the staff was knowledgeable about the neighborhood, the breakfast was tasty.
No complaints at all. We would definitely consider staying here again.

Room Tip: We liked our first floor room, #105.
See more room tips
  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rward2121 about Holiday Inn Express Des Moines/Drake University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
15 November 2011
I am so pleased that were were able to help you relax on that long trip and am glad that my staff was able to help you during your stay. I do have to admit that the courtyard area you were on - while not typical of most Holiday Inn Expresses - is one of my favorite features of the hotel and I hope you can enjoy it during more pleasant weather in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, MN
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good stay”
4 of 5 stars Reviewed 18 August 2011

Everything went well. There aren't a lot of nice options in this area of DSM so this was a pleasant surprise. A bit hidden in a bit tired area, but parking and facilities were good. Breakfast area small but they've tried to remedy by expanding into a nearby corner by the front entrance. I wonder if this might be a cold area wintertime.

Room Tip: Keep the climate control on fan otherwise the off and on cycling can be startling.
See more room tips
  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Chipcounter about Holiday Inn Express Des Moines/Drake University
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review
15 November 2011
Hello! Thank you for staying and your review. Just to let you know we will be doing a renovation of the hotel - including the breakfast area in the next 6 months or so.... We are excited to turn the current lobby/breakfast area into a great room for guests to relax & enjoy and will be moving the breakfast to a larger, but cozy room on the first floor. We will also be getting an fitness center! Good things are coming to the hotel and we hope you will return to see them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Holiday Inn Express Des Moines/Drake University also viewed

Ramada Tropics Resort and Conference Center
4 of 5 stars 111 Reviews
Des Moines, IA
Show Prices ABS:HotelCheckRates-d91888?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Embassy Suites Hotel Des Moines Downtown
4 of 5 stars 122 Reviews
Des Moines, IA
Show Prices ABS:HotelCheckRates-d88349?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hyatt Place Des Moines Downtown
4.5 of 5 stars 70 Reviews
Des Moines, IA
Show Prices ABS:HotelCheckRates-d1945963?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 43 hotels in Des Moines, ranked by popularity »

Been to Holiday Inn Express Des Moines/Drake University? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express Des Moines/Drake University

  • Holiday Inn Des Moines
  • Des Moines Holiday Inn
Address: 1140 24th Street, Des Moines, IA 50311
Price range (per night):* INR5,321 - 7,449

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Des Moines/Drake University, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express Des Moines/Drake University
Show the lowest price for this hotel (from our partners)
Show Prices