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Quality Inn & Suites – reviews, photos

4995 N.W. Merle Hay Road, Des Moines, IA 50322
Hotel amenities
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Ranked #24 of 43 hotels in Des Moines
3.0 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    3
    6
    3
    8
    4
Date Rating
Granger, Indiana
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Good property”
4 of 5 stars Reviewed 9 August 2011

This Quality Inn is a good motel...with an excellent location as the first motel off I-80 in north Des Moines, Iowa. The room was clean, newer items. It's an older building and you can see a couple places of it's age, but nothing to detract from a comfortable overnight stay. It has free wifi and a typical breakfast for these types of motels.

  • Stayed August 2011, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask LBWoody about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Storm Lake, Iowa
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“Mostly thumbs up”
4 of 5 stars Reviewed 30 July 2011
1
person found this review helpful

Nice, easy-to-find location right off interstate. And close to both fast-food and family-style restaurants. No hot tub here, but pool was fine. Was some smoke drift-over from smoking rooms, even in non-smoking areas and hallways. Not enough to complain about, but not as nice as 100% free non-smoking hotels. Oh, and no waffles at breakfast. Bummer!

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask IowaAvidReader about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri
1 review
“Not our first choice.......”
2 of 5 stars Reviewed 29 September 2010

We were in the area for one night and needed a place to stay. We also are trying to gain points for future travel so this hotel fit that qualification. Otherwise, we would not have stayed here and doubtful that we do again. (We had read the poor reviews.) The room was a non-smoking room but smelled of smoke and then my husband and daughter woke up in the night thinking someone was definately smoking in the room. If you have any allergies this would be a nightmare. The noise outside/inside was loud. Two positives were the points we earned through our credit card and the nice size beds.

  • Stayed September 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sanbug about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Grand Rapids, MI
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great stay while travelling down I80”
5 of 5 stars Reviewed 19 September 2010
1
person found this review helpful

I almost didn't book here since some of the reviews on this site discouraged it. But I'm glad I came to this hotel. It was a great stop for my family as we drove from Colorado to Michigan on I80. Person at desk was nice and quick. Rooms were clean. We were supposed to get 2 rooms, each with 2 queen beds. One of the rooms actually had 2 kings. Beds were comfortable and we all slept well. Breakfast was ok and included hard boiled eggs, fresh fruit, cereal, etc. My kids wished it had waffles, but other than that, was fine enough. It met our needs for a quick stop as we travel through.

  • Stayed September 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask davelydia about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Lacking Quality in this Quality Inn.”
2 of 5 stars Reviewed 10 August 2010

I thought being part of the larger chain that included Comfort Inn, this would be a good hotel with a nice room and good hot breakfast. It wasn't.

Check in guy was in a tee shirt and wearing some beads with a 'quality' shirt over it. He looked like he just came off the beach. He really was not front desk proper in his dress, speak or attitude.

I have no idea if there was an elevator, we couldn't find it. Barking dog in the next room didn't make the stay very peaceful. At least we weren't on the freeway side of the building, that would have been even worse. Room overlooked a roof and construction dumpster. Shower drain was full of hair, we couldn’t hang clothes as the rail frame was pulled away from the wall.

Breakfast was cold except for the gravy for the biscuits. It was limited on the selection. There were no meats, they did have cold hard boiled eggs, yogurt, and 2 types cold cereal. The hot water for tea was a safety hazard as it was so high you could not see the water level in the cup. The garbage in the breakfast area was full and getting fuller. Maybe they don’t serve full breakfasts for those staying on weekends.

On the plus side, it is easy on and off from the highway.

  • Stayed August 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask vintnerdons about Quality Inn & Suites
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Additional Information about Quality Inn & Suites

  • Quality Inn Des Moines
  • Des Moines Quality Inn
Address: 4995 N.W. Merle Hay Road, Des Moines, IA 50322
Price range (per night):* INR4,033 - 4,369

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