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Embassy Suites Hotel Des Moines Downtown – reviews, photos

3.0 of 5
101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
Hotel amenities
Embassy Suites Hotel Des Moines Downtown
Ranked #3 of 43 hotels in Des Moines
4.0 of 5 stars 122 Reviews
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122 reviews from our community

What travellers say about this hotel
  • Evening reception(4)
  • Very nice(4)
  • Great view(4)
  • Would DEFINITELY recommend(3)
  • CUSTOMER SERVICE(3)
  • Free breakfast(3)
Traveller rating
    44
    44
    15
    12
    7
Only show reviews for Family (27) | Couples (17) | Business (43)
Date Rating
Vienna, Virginia
Senior Contributor
36 reviews 36 reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“Good Value, Great Location”
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

This is a recently remodeled, very friendly hotel with all the typical Embassy benefits - free evening reception and free breakfast. But I found two extra benefits that warrant the full five stars - great service and great location. First, I arrived without a reservation, due to an office mess up. The front desk staff were able to find me a room at a very reasonable rate. Second, the hotel is located right on the Des Moines River, is close to downtown restaurants, just across the bridge, and inexpensive parking is right across the street.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, MN
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great Experience”
5 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

This hotel has just been remodeled and it looks great. The hotel employees were friendly and helpful. Our group had three rooms and they were all quiet and clean.

Room Tip: Underground parking is expensive, but a nice treat during the cold weather.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John550 about Embassy Suites Hotel Des Moines Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Hotel!”
5 of 5 stars Reviewed 25 November 2011
2
people found this review helpful

We have stayed at this hotel the third weekend of November for the past two years. We have received great service both times. As is typical of the Embassy chain they provide a two hour manager's reception each evening and full breakfast buffet each morning. They also have an onsite restaurant/lounge, food is good. There are also a number of dining establishments and bars within walking distance and theatre and arena not far away....anywhere you need to go they also have great shuttle service at the hotel. We had them drive us to a place for lunch then arranged for a pick up at a certain time and a drop off at the arena in time for our game...all this after we checked out! The hotel has been renovated since last year and all suites updated, they look great and are very comfortable.

Room Tip: We had a corner suite which seemed a little more roomy and had a window in the living area.
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  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Amazing!”
5 of 5 stars Reviewed 23 November 2011 via mobile

I go often great rooms, friendly staff, nice pool area.
Only thing that I don't like is the price of the internet should be free like other related brands of Hilton.
Other than that great hotel.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by CookieMonsterr for Des Moines
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha, Nebraska
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Beautiful Hotel”
4 of 5 stars Reviewed 21 November 2011

Some friends and I met up at this hotel for a college friends reunion. We picked the Embassy Suites because we wanted to do a little video gaming on a couple of linked Xbox 360s, so the 2 double bed suite with two LCD TVs was perfect for us.

We got there about 1:30 PM and were able to check in early. Once we got up to the room and started setting up our game consoles we realized that the TVs were locked down - we couldn't change the inputs and the only buttons that worked on the TV were channel, volume, and power. Fortunately, we played around a bit more and discovered we could temporarily "jailbreak" the TVs by unplugging the little telephone-cord that connects from the hotel's tuner box to the TV. The remote control didn't work while the phone cable was plugged in, but we were able to use the HDMI and component inputs to play our games.

About 5:30 we headed down to the atrium for the "manager's reception" which includes snacks and two free drinks per person. The drink line was really long and snacks were running low. We returned near the end of the reception instead and it was a little better.

As far as amenities go, we didn't hit the hot tub or pool, so I can't review those. The bathroom was nice except there was no exhaust fan, so having five guys use the one bathroom was a bit, um... malodorous. The wifi is only free from Hilton Honors members, so we didn't spring for that.

I slept on the sleeper sofa, which was not really comfortable, but are they ever? As far as I know the other guys thought the beds were comfy, and rarely did anyone complain about the temperature in the room, so I'd say the HVAC worked well. Overall the rooms were comfortable and provided the right mix of seating, TVs, table space, and beds for a get together like ours.

Concerning location, our main forays from the hotel were looking for food. We walked east past the popular new Zombie Burger but passed on it both times due to extended waits. We ate at Quentin's a little further east on one day, and the other day we returned to the hotel to try the hotel's bar and grill. It wasn't bad food but probably was a little over-priced for what it was.

Room Tip: West side rooms overlook the river. East side rooms should have a view of the Iowa capitol building.
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  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Embassy Suites Hotel Des Moines Downtown

  • Embassy Suites Des Moines
  • Des Moines Embassy Suites
Address: 101 East Locust Street, Des Moines, IA 50309 (Formerly Embassy Suites Hotel Des Moines-On The River)
Price range (per night):* INR8,009 - 15,739

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