We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Clive Hotel and Suites – reviews, photos

11040 Hickman Road, Des Moines, IA 50325
Hotel amenities
Clive Hotel and Suites
Ranked #27 of 43 hotels in Des Moines
3.5 of 5 stars 8 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

8 reviews from our community

    Trip type
Traveller rating
    0
    2
    1
    3
    2
Date Rating
des moines
1 review
“Going down for the final count”
1 of 5 stars Reviewed 8 April 2010

I have stayed at the Clive Hotel for about a year while on contract in Des Moines. i have watched it go from a slow decline to a nose-down crash straight into a dump of a hotel. When i first moved in, the carpets were cleaned every week..Now once a month if you are lucky. there were 3 ice machines now they are all broken and will never be repaired. they fired all the desk staff and there is no one around for support or help. their billing is horrible. they actually had my credit card number written on a piece of paper in a file cabinet. can wait to take action on that if i find a bad charge on my card...dont stay here.

  • Stayed April 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask evillordmott about Clive Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C.R.
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
69 helpful votes 69 helpful votes
“Going the wrong way”
2 of 5 stars Reviewed 5 April 2007

I stayed at Clive Hotel and Suites for seven months in late 2006 and early 2007, being at the property Monday thru Fridays and departing on weekends. Unfortunately the property went the wrong direction during my stay.

Clive Hotel is a six-story former Clarion Hotel with no smoking on the upper floors. The rooms are nicely remodeled and the price is relatively inexpensive. Most of the residents are extended stay which is the market this property primarily serves. But the level of service declined during my stay. The front desk hours decreased from 7 am-11 pm every day to 10 am-6 pm M-Sat. As mentioned, the rooms are recently redone and are in pretty good shape. However, the heating/AC units in many of the rooms were not replaced. Some are problematic and all of the older units are very noisy.

The hotel provides weekly linen service, but this does not include dish towels or rags. There is a microwave, stovetop and full-size refrigerator in each "suite." But pots and pans, silverware, dishes and plates are NOT provided. BTW, there are no phones in the rooms. You with either have a cell phone or go without.

You can count on about one fire alarm per month, invariably in the middle of the night. This means you are rousted from sleep to trek down to the assembly area in the lobby, while the local fire department investigates. More often than not this is caused by a guest leaving a stovetop on and falling asleep.

Billing is problematic. I gave one months notice before leaving, but the next month's rent still showed up on my credit card. Also, a co-worker was double billed for one of his months there. Also if you leave mid-month, the last calendar month is NOT pro-rated. Unless you are leaving after the first or second week it's usually cheaper to pay for the whole month, than the much higher weekly rate. At this writing they are charging $675 per month or $275 per week.

The property is located just off I-80/I-35 and rooms on the west side of the building do get freeway noise at all hours. However, after a few days you get used to it.

I only had one episode of noisy all-night partying during my stay. This was during the state wrestling tournament, when there was screaming, running thru the halls, and slamming of doors for most of the nights during the tourney. Since the front desk is not staffed you have little recourse but a sleepless night.

To sum up, if you are on your own dime for a short stay M-F, this is an inexpensive decent bare-bones place to stay. If someone else is picking up the tab, or if you want a little nicer accomodations with dining facilities and/or a pool look elsewhere.

  • Stayed February 2007
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask cardinal1 about Clive Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Des Moines hotels

BEST WESTERN PLUS Des Moines West Inn and Suites
4 of 5 stars
Show Prices ABS:HotelCheckRates-d78726?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Residence Inn Des Moines West
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d506438?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Sleep Inn
4 of 5 stars
Show Prices ABS:HotelCheckRates-d270610?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hyatt Place Des Moines Downtown
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1945963?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Embassy Suites Hotel Des Moines Downtown
4 of 5 stars
Show Prices ABS:HotelCheckRates-d88349?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Iowa City, Iowa
1 review
“an OK stay”
2 of 5 stars Reviewed 11 August 2006

I stayed here for 2.5 months while they were in construction. It wasn't horrible but it was no where near great. My ceiling dripped water on three separate occasions and the desk clerks never seemed to know whether or not the problem had been fixed. My mattress sunk down so low in the middle it was almost touching the floor. They do bring 'clean' linens once a week, although I ended up buying my own sheets because theirs were often questionable. On the other hand, the building was safe and I never heard people being loud in the halls or their rooms. I always had hot water and the kitchenette was nice. I think the best thing they have going for them is their price compared other extended stay hotels in the area. Overall, if you're looking for a cheaper place to stay for a short period of time with out all the frills, this place will do.

  • Stayed July 2006, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Hawkeye07 about Clive Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
“Didn't mind the dust, it is being remodeled”
3 of 5 stars Reviewed 3 February 2006
1
person found this review helpful

I stayed there 8 months. Hotel is being remodeled by new owners. I believe things will get better as my room was just remodeled and I was pleased.

  • Stayed November 2005, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington, illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Dated, old. Not as advertised.”
2 of 5 stars Reviewed 28 June 2005
1
person found this review helpful

Would not stay there again, very old hotel. Needs major updating. Llarge rooms, bed sheets were paper thin!!!! Old furniture in the rooms. Not very clean. Will not stay there again.

Stayed April 2005
Was this review helpful? Yes
Ask yarrow5 about Clive Hotel and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Clive Hotel and Suites also viewed

Wildwood Lodge
4.5 of 5 stars 51 Reviews
Clive, IA
Show Prices ABS:HotelCheckRates-d125565?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Ramada Tropics Resort and Conference Center
4 of 5 stars 111 Reviews
Des Moines, IA
Show Prices ABS:HotelCheckRates-d91888?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Country Inn & Suites - Des Moines West
Show Prices ABS:HotelCheckRates-d225215?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 43 hotels in Des Moines, ranked by popularity »

Been to Clive Hotel and Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Clive Hotel and Suites

  • Clive Hotel Des Moines
Address: 11040 Hickman Road, Des Moines, IA 50325
Price range (per night):* INR3,865 - 8,626

Owners: What's your side of the story?

If you own or manage Clive Hotel and Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Clive Hotel and Suites
Show the lowest price for this hotel (from our partners)
Show Prices