the room was very clean and comfortable, teh pool hot tub area was also clean with pleany of pool towels, the STAFF, MANGER, was so ver very friendly and helpfulit was a wonderful time at this motel. Breakfast was also clean and good. Coffee fresh 24 hours would really recommmend this motel ot anyone

the room was supposed to be non smoking it reaked of cigs the bathroom smelled like urin the locks on the door were both broken and you could nit use them there were crums in the beds the channels on the tv did not work and when I said something to mgt they could careless I had to call and complain about noise above me more than once terrible do not stay there oh and no breakfast was really svd if you call little debbie cont breakfast

I planned to stay in Davenport back in May, so I planned ahead and booked a room for the weekend then. Received a confirmation email and thought no more of it. When arriving to the hotel after a 9 hour drive at 11:00pm, I come to find out that they have no reservation for me! Showed them the email I got and everything!! The lady at the desk was rude but gave me a room (not under the discounted rate that I would have gotten with my earlier booking).

One night in that room was all that we could handle! Paint was peeling from the ceiling, there was no fridge or coffee machine as advertised, there LIVE were beetle like bugs on the ceiling and in the window (6 total), there were slug like bugs in the bathtub (2 total), the shower head did not work, AND there was no exhaust cover on the fan over the bathtub. That was just too much!!

So at check out the next morning I sent my boyfriend down to the desk (since the room was under his name) and the another lady was there, but just as rude as the one from the night before! She informed him several times that she was new and did not know what to do. My boyfriend told her that we did not want to stay another night due to the condition of the room and asked for a partial refund for the following night (keep in mind that we checked out at 9am, well before any charges for the second night could have incurred). She said that she did not know if she could do that (again, informing us that she was new) and said we would just have to take the costs.

Frustrated, I called back around noon and asked to speak to a manager. The same girl answered the phone and said that "we don't have managers that come in on a daily type basis" (can you believe that!!). I started to tell her the list of my complaints and she asked me to call back in 5 min because "she was busy". So, I did and told her all of my complaints again. She was even ruder to me at that point and plead her ignorance to the company policies again, but said that she would forward my list of complaints and concerns onto the manager. When I asked her what the manager's name was, she told me she didn't even know!!

So, I called corporate office to report this situation and ask them about their refund policy. I was told that I should be entitled to a refund. You know you were in a bad situation when the person from corporate says "I'm sorry you were in that situation.... it sounds pretty ridiculous".

This place is a shame to the Days Inn name. Arrived for our reservation and the receptionist was professional, until she had our credit card number. The room was so bad - totally trashed, and the breakfast area was filthy, we couldn't stay. Then the receptionist didn't know how to give a refund. The paperwork she gave back actually charged us again. Have had to contact our card company and disputed both charges. Still don't know if we will get our money back. That night we had to drive another 50 miles to Iowa city to get a room at greater cost and much inconvenience.