Fortunately this hotel was close to the highway to take us home because the stay here was unbearable for me! Our family was separated, not given the ammenties we requested, and I spent 2 nights in a room with no working a/c. I repeatedly asked for maintenance to look into the situation and dealt with very difficult staff. The solution offered to me was unacceptable. This was NOT the hotel I would have selected for our stay, but it was booked by another family member so that we could be together for our vacation. We had 4 rooms (over $800.00 was spent on this facility) and never received a genuine apology or any other compensation. I would not recommend this facility! The pool room was as hot as the room I stayed in, the pool water was too hot and the spa water was cold-according to other family members. Thank goodness Cracker Barrel was next door because the breakfast was unacceptable for anyone with special dietary needs. Last I knew, the customer was ALWAYS right. Not here!
- Also Known As:
- Fairfield Inn Council Bluffs
- Fairfield Council Bluffs
- Council Bluffs Fairfield Inn
- Council Bluffs Fairfield
- Official Description (provided by the hotel):
- Newly Renovated!! The Fairfield Inn in Council Bluffs has just finished a full renovation to all public areas and guest rooms. This Marriott hotel is located near intersection of I-80 and I-29 with easy access to Omaha's Eppley Airport. There are number of great attractions within 10 minutes of this Council Bluffs hotel including Henry Doorly Zoo, TD Ameritrade Stadium, Rosenblatt Stadium, Bass Pro Shop, Mid-America Center, Bluffs Run, Ameristar, Harrah's and Horseshoe Casinos, the Qwest Center and downtown Omaha. This hotel is also within close proximity to Creighton University and Iowa Western CC. After enjoying a good night's rest in your room, enjoy our complimentary deluxe continental breakfast featuring Jimmy Dean breakfast sandwiches. ... more less
- Reservation Options:
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