The price was right, but the whole hotel smelled of cigarette smoke, from the lobby to our supposedly non-smoking room. (The room was less obvious...it was more stale-smoke-covered-with-cleanser.) Our room was very hot and stuffy when we arrived (granted, it was the middle of the night, so the A/C was off). It cooled down fairly quickly, though.
The curtains did not close properly, so the room was bright by 6am, which was pretty painful after arriving after 1am. Housekeeping knocked on the door promptly at 8:00am--yikes!
On the bright side, the staff were very friendly. I had to trek back down the stairs from the third floor because the reception clerk didn't hear me ask for a room with two beds, but she didn't charge me for the difference in the room rate. A staff member who saw me poking through breakfast cereals in the morning asked if there was anything I was looking for, and opened a new case of assorted mini-boxes to find the one I wanted--definitely above and beyond!
- Council Bluffs Days Inn
