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Quality Inn & Suites Council Bluffs – reviews, photos

2.0 of 5
3537 West Broadway, Council Bluffs, IA 51501
Hotel amenities
Quality Inn & Suites Council Bluffs
Quality Inn & Suites Council Bluffs
Quality Inn & Suites Council Bluffs
Quality Inn & Suites Council Bluffs
Quality Inn & Suites Council Bluffs
Quality Inn & Suites Council Bluffs
Ranked #12 of 24 hotels in Council Bluffs
3.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    5
    17
    7
    8
    6
Date Rating
york
Senior Contributor
44 reviews 44 reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
“Bad summer must have caused property to go down hill”
2 of 5 stars Reviewed 5 January 2012

We had stayed at this property before, as a matter of fact several times. Nothing fancy, but the suite was priced right, and the place was clean. This past weekend we booked two rooms( so our friends could come up to). I purposely booked first floor suites, as there is no elevator. Upon arrival, I was told that can not be guaranteed, and they had only one first floor room. We arrived half an hour ahead of check in, to make sure we had what we wanted, so I know it wasn't rented out before we got there. The room and the entry smelled horrible. Moldy and musty, like a damp basement. The bed linens smelled the same way. The bathroom ceiling and walls had water stains on them. I was afraid to take off my shoes, for fear I would have gotten the moldy stink on my feet, but alas, my clothes stunk when we went for supper that night. I was totally embarrased when the friend next to me, asked if I had been in someones basement! Not sure if we just got a bad area, or if the summer traffic being so slow from the flooding, is keeping them from doing whatever needs to be done.

Room Tip: Check the front area and see if it has a better smell than the back area.
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  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottumwa, Iowa
1 review
“Small things matter”
4 of 5 stars Reviewed 28 July 2011

Good water pressure, quiet, friendly, hot breakfast, etc. However, maidservice left only 1 washcloth (for 3 people) when they cleaned. Also need to check showerhead & door hinges for pink mold so the exhaust fan was not doing its job. Not much toilet paper on the roll, no spares that we could find.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask vmiller1950 about Quality Inn & Suites Council Bluffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, CO
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Disgusting Pet Accomodations”
1 of 5 stars Reviewed 28 July 2011

The carpet was stained in many spots. The bed spread had stains. The room was smelly and just seemed unclean. The door to the outside kept locking from the inside and I could not get out the door near my room. (Seems like a fire hazard). I called the front desk, they sent someone to "fix" it, but the next morning it happened again. Will never be back. We pay more for pet accommodations, use those extra fees to clean the rooms. BTW, my dogs never used the room as a bathroom.

  • Stayed July 2011, travelled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Lexington, South Carolina
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Shuttle service helped a lot”
4 of 5 stars Reviewed 16 July 2011
2
people found this review helpful

This is an older hotel but our room was clean with plenty of room. This is not a fancy place with expensive furnishing. It is a good basic hotel. If you get a good rate on this hotel as we did and are looking for a decent place to stay on a budget, this may meet your needs nicely. The breakfast was pretty good for a hotel in this price range but they did serve the same items everyday (we stayed 5 nights). The breakfast room was close to the pool area - humid at times. There was a small store next door and a Wendy's across the street that came in very handy.

The staff was very friendly and helpful. We were there during the CWS and the free shuttle (hotel minivan) to and from the ballpark helped a lot. I believe you can also take the shuttle to the airport. We have stayed at this place twice and will definitely look into staying here again if we come back to another CWS.

  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TheSouthernTravelers about Quality Inn & Suites Council Bluffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, MI
Top Contributor
50 reviews 50 reviews
Reviews in 30 cities Reviews in 30 cities
158 helpful votes 158 helpful votes
“If you get a good deal, definitely stay”
3 of 5 stars Reviewed 5 July 2011
2
people found this review helpful

This hotel is definitely showing its age and could use an update. That said, it was pretty clean and the staff was friendly and helpful. The rooms are well sound-insulated--there was a boisterous wedding reception held in a lower-level meeting room when we checked in, but once our suite door was closed you'd never know it.

The indoor pool was very large--a detail my son would want included! The breakfast was kind of minimal but that's pretty much what I expect from hotels in this class, so that was fine,

If you get a good rate at this hotel, it's a reasonable choice.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Quality Inn & Suites Council Bluffs

  • Council Bluffs Quality Inn
  • Quality Inn Council Bluffs
Address: 3537 West Broadway, Council Bluffs, IA 51501
Price range (per night):* INR3,921 - 10,698

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