What a dump! If you are a smoker, partier and gambler this might work for you, but if you have any wish for a quiet, simple stay, forget about it.
We were booked into this hotel for due to a work obligation. Asked for a non-smoking room at reservation time and were told that they could not guarantee it. Got there and were put into a non-smoking room but it still reeked of tobacco smoke. Through the night it got worse - the windows do not open and the air conditioning must pull smoke in from another location.
Spent all the first day in a smokey meeting room and got back to the hotel room to find a raging party going next door. That was it. We packed and left for a clean, non-smoking property in Omaha, 10 minutes away across the river.
And if you want to get to Omaha (or anywhere) the cab service they call for you (Casino Cab) is a 3 - 4 car operation that is slow and likely to have a smoking driver. A 30 minute wait for a cab is not unusual. It's way better to call a cab company from Omaha to come and get you.
The whole experience of being in this hotel was pathetic. It was like going back 30 years in time and NOT in a good way. I would never stay in a dump like this again.
And by the way --- if you activate 2 or more devices on the WiFi in the room, they charge you $12 for each one of them. I've never heard of that before. Unbelievable!!
- Harrahs Hotel Council Bluffs
